Service Desk

Há 5 dias


Vila Real, Vila Real, Portugal Aubay Portugal Tempo inteiro

.Your connection with Aubay starts in the following lines:Aubay Portugal is a multinational French company, in Portugal since 2007.
We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems.
We have more than 150 active partners and we operate in sectors such as banking, insurance, telecommunications, services, energy and transports.What are we looking for?2-7 Yrs of experience in Service Desk/Technical Support - L1; Excellent communication and customer service skills to support Global customers; Experience withadvanced Active Directory, O365, software installation, Printers, and other standard applications; Familiarity with networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi; Good knowledge of ticketing systems (e.G., ServiceNow); Strong problem-solving and troubleshooting skills; Ability to workindependently and as part of a team in a fast-paced environment; Written and verbal communication skills in English (B2 mandatory); Written and verbal communication skills in French (B2 mandatory); Written and verbal communication skills in Czech (B2 mandatory).What do we have to offer you?Health Insurance; Feedback&Coffee– the system that includes Aubay's Performance Management Cycle, with regular moments of feedback and the Career Progression Model; Working model: Hybrid in Lisbon; A Training Academy designed to think of you and your needs.
You can count on technical and behavioural training sessions (e-Learning and classroom), Meet&Techs, Webinars and Mentoring; Events and Teambuildings.What makes us different?Our organizational culture is based on values such as transparency, team spirit, regular feedback and continuous learning; Reference prizes and birthday present; We don't have adress code; We know your name and all address each other informally; Coffee and varied snacks at your disposal; You will grow in good company.
Isn't this one of the ways in which to develop professionally?If we got your attention, we now hope to spark your enthusiasm.
Ready for the first phase?We are waiting for you at ****** Data collected by AUBAY PORTUGAL as Data Controller, regarding the identification, contact and professional capabilities of the candidates, in the present procedure, will be processed for the application analysis, having in consideration that the processing is conducted in order to to take the steps, at the request of the data subject, prior to entering into a contract; Personal data sent through the present application will be kept by Aubay during the application procedure and will remain stored whilst updated (for one year period).The collected data might be transferred or include other processing actitivites, as long as the data subject is informed, in the occurrence of a standard application and selection procedure, for the compliance of legal obligations for the time required by law



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