Ces Advisor | French Speaker

2 meses atrás

Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

.Position SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. If you are eager to learn, a team player, digitally-savvy, with an entrepreneurial mindset, and can flourish in a fast-paced, dynamic environment, it's time to consider joining NBSPosition SummaryA Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. The role involves resolving customer queries, recommending solutions, and guiding product users through features via phone, email, chat, and social media platforms.A Day in the life of...Respond to customer queries via phone and written channels in a timely and accurate manner.Identify customer needs and help customers use specific features.Inform customers of new features, functionalities, and campaigns.Follow up with customers to ensure their issues are resolved.Treat serious and sensitive consumer contacts following specific guidelines.Ensure Nestlé CES Standard Instructions on consumer complaints handling process are followed appropriately and in a timely manner.Redirect consumer questions to appropriate stakeholders if unable to provide an answer directly.What will make you successfulFluent spoken and written knowledge of French.Fluent spoken and written knowledge of English.Ability to adapt tone of voice to different brands and written channels.Experience as a Customer Support Specialist or similar CS role.Customer management orientation.Familiarity with the Nestlé industry is a plus.Understanding of how CRM systems work.Excellent communication and problem-solving skills.Multi-tasking abilities.Attention to detail.What we offerHere at NBS Lisbon, we care about our talents, and we continuously work to keep our teams engaged and our people achieving their best professional performance, while also focusing on personal development and work-life balance. Joining NBS Lisbon will provide you:Development of expertise in Nestlé's Shared Services Business.Immersion in a culturally diverse team.Local and international exposure.Flexible working environment.Engagement and wellbeing activities.Competitive salary and annual bonus according to your performance.Meal Card.Flex Benefits - choose what benefit is most suitable for you.Membership in the Nestlé Club for discounts with several partners.Company laptop and other equipment according to professional needs.Medical support available at the office

  • Ces Advisor | French Speaker

    Há 1 mês

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .8-hour rotative shifts between 08:00 am and 09:00pm from Monday to Saturday About usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of...

  • Ces Advisor | French Speaker

    Há 1 mês

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .8-hour rotative shifts between 08:00 am and 09:00pm from Monday to Saturday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of...

  • Ces Advisor | French Speaker

    Há 1 mês

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    8-hour rotative shifts between 08:00 am and 09:00pm from Monday to Saturday About usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team...

  • Ces Advisor | French Speaker

    2 meses atrás

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    .Position Snapshot Location: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote 8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to Saturday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement...

  • Ces Advisor | French Speaker

    Há 1 mês

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    8-hour rotative shifts between 08:00 am and 09:00pm from Monday to Saturday About usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team...

  • Ces Advisor | French Speaker

    Há 1 mês

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to Saturday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of...

  • Ces Advisor | French Speaker

    Há 1 mês

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    8-hour rotative shifts between 08:00 am and 09:00pm from Monday to SaturdayAbout usNestlé Business Services (NBS)  is at the heart of the  Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team...

  • Ces Advisor | French Speaker

    2 meses atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of...

  • Ces Advisor | French Speaker

    2 meses atrás

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services...

  • Ces Advisor | French Speaker

    Há 1 mês

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    8-hour rotative shifts between 08:00 am and 09:00pm from Monday to SaturdayAbout usNestlé Business Services (NBS)  is at the heart of the  Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team...

  • Ces Advisor | French Speaker

    Há 1 mês

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of...

  • Ces Advisor | French Speaker

    2 meses atrás

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business Services (NBS)Full-time / Remote8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services...

  • Customer Advisor Specialist French Native Speaker

    2 semanas atrás

    Lisboa, Portugal Atlean World Tempo inteiro

    **We’re Hiring!** | **Customer Advisor Specialist** We are looking for French speakers to work their magic as a Customer Advisor Specialist based in beautiful and sunny Portugal! ☀ This role offers the chance to work in a vibrant, multicultural environment alongside a dynamic team. Do you have: Native-level French? B2/C1 level English? Experience in...

  • Customer Advisor Specialist | French Native Speaker

    Há 7 dias

    Lisboa, Portugal Atlean World Tempo inteiro

    We're Hiring! | Customer Advisor SpecialistWe are looking for French speakers to work their magic as a Customer Advisor Specialist based in beautiful and sunny Portugal!This role offers the chance to work in a vibrant, multicultural environment alongside a dynamic team.Do you have:Native-level French?B2/C1 level English?Experience in Customer Service?An EU...

  • Ces Advisor

    2 meses atrás

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    .8-hour rotative shifts between 08:00 am and 07:00 pm from Monday to Friday.Grade M1About usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse...

  • Ces Advisor

    2 meses atrás

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    .8-hour rotative shifts between 08:00 am and 07:00 pm from Monday to Friday. Grade M1 About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and...

  • Ces Advisor

    5 meses atrás

    Lisboa, Portugal GIGROUP Tempo inteiro

    Position Snapshot **Location**: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote 8-hour rotative shifts between 07: 00 am and 05: 00pm from Monday to Friday Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement...

  • Customer Service Representative, French Speaker

    Há 5 dias

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Support Representative - French SpeakerLocation: PortugalJob Type: Full-timeWe seek an ambitious and skilled French speaker to join our team as a Customer Advisor. As a key member of our cross-border talent team, you will play a vital role in providing exceptional customer support and resolving complex issues.Fluency in FrenchValid...

  • Ces Advisor

    2 meses atrás

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    8-hour rotative shifts between 08:00 am and 07:00 pm from Monday to Friday.Grade M1About usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse...

  • Customer Advisor

    5 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again! Tasks **Your responsibilities and...