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Customer Care Associate In Portugal
Há 1 mês
+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++
Are you ready for a new life and work experience?
Are you looking for a strong company to develop new skills?
Are you looking for a People Company with a dynamic and multicultural environment?
This is what you will find here
Your responsibilities and impact as a Customer Care Associate will be: Respond to customer inquiries, emails, web contact, and orders as well as being involved in order fulfillment and post-sales related activities.
Call and qualify new potential clients and leads.
Understand customer needs and provide appropriate solutions.
Up-selling and cross-selling.
Building and enriching their database.
Create business opportunities and increase revenue from accounts.
Ensure close communication with the team to share information.
Ad-hoc support.
Be a team player and participate in the success of the team and project.
Skills, qualifications, and interests you need to succeed in this role: You have a native level of Turkish and a good level of English.
You have EU citizenship or hold a valid work permit for Portugal.
You are motivated, reliable and committed to your work.
You have previous experience in sales.
You have a drive for excellence and professionalism.
You have excellent communication skills.
You are a real team player and willing to work with many other nationalities.
What's in it for you? Type of contract: a long-term fixed-term contract, renewable every year.
Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on).
Salary conditions* – 2 options:
Including free accommodation (shared flat, all bills included): 1068€ gross/month.
Excluding accommodation: 1360,00€ gross/month.
Private health insurance after 6 months of contract (in addition to standard insurance).
*Approx.
20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries wages.
*Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes).
Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU).
Help in paperwork, opening a bank account, etc.
upon your arrival.
A company that fully supports you and wants to make your experience great.
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
A dynamic, open-minded, and multicultural environment, including 82 different nationalities.
A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment.
A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles.
Your Future Company:
Our client is recognized as the Best Customer & Sales Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities.
Located in Lisbon, you will find a company that takes care of you.
From your career development, language skills, and accommodation to your social integration.
What should you expect from living in Lisbon? A colorful city view and a rich cultural history.
Pros of living in a European capital on a budget.
Delicious Portuguese cuisine and famous cafe culture.
Friendly people, good vibes, and a happy-go-lucky urban life.
Warm climate all year and a sunny beach life next to the Atlantic.
A large English-speaking local community and international environment.
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