Digital Collaboration Engineer

Há 6 dias


Lisboa, Lisboa, Portugal Richemont Tempo inteiro

How will you make an impact?
HOW WILL YOU MAKE AN IMPACT?
Support projects that bring added value to the business users in the scope of Digital Collaboration.
Support and help the business teams with their needs.
Troubleshoot any business issues and liaise with the solution editor if necessary Contribute to solutions usage governance definition and enforcement Follow-up releases and updates of solutions to communicate changes to business users Follow-up on any issues with Microsoft and other solution provider when necessary Manage Microsoft evergreen change Digital Collaboration engineer responsibilities you will support the business with: Be subject matter expert on digital collaboration landscape.
Manage priorities and SLAs.
Build knowledge bridge between engineering and operations team.
Agile methodology.
HOW WILL YOU EXPERIENCE SUCESS WITH US?
As Digital Collaboration support engineer, you will work with a very experience and highly performant team overlooking many technologies that serve the Digital Collaboration landscape.
This is a constantly evolving environment which will make you expand your knowledge.
Digital Collaboration tools/services you will support: SharePoint Online OneDrive Microsoft Teams Viva Engage Power Platform (Power Apps & Power Automate) Cloud-based SMB shares (Amazon FSx for NetApp ONTAP) Soft Skills you should have for the role  Good communicator Attention to detail.
Analytic skills You are / have  Willingness to constantly learn and progress.
Engineering school, university or polytechnic master's in computer science, Information management – or similar working/studying experience.
Ability to communicate in both technical and non-technical ways with clients and colleagues.
Rigorous, flexible, stress resistant, autonomous, and passionate about computer science.
Capacity to work in an autonomous way and in multi-cultural context across regions.
Fluent (speaking/writing) in English At least 5 years of experience in O solution support A plus if you have these skills Fluent (speaking/writing) in French Experiences in the luxury business



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