Head Of People Operations
Há 1 mês
Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts. At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed. Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you) to support our mission to drive growth and innovation across some of the world's leading brand. We are seeking an experienced Head of People Operations to join our fast-growing international company in our Lisbon office.
Role Purpose The Head of People Operations is responsible for overseeing and managing the global human resources operations functions. This includes talent acquisition, talent development and performance management, compensation and benefits, and ensuring HR policies align with Acolad overall strategy. They play a crucial role in fostering a positive workplace culture and supporting the well-being of employees worldwide.
Key Responsibilities
Lead and manage the People Operations teams.Oversee performance management processes, providing guidance on goal setting, performance evaluations, and professional development.Implement career development plans to support employee growth and retentionDevelop and implement service level agreements and performance metrics to ensure timely and high-quality service delivery.Monitor and continuously improve People service delivery processes and identify opportunity to streamlining standardizing People processes across the organization to achieve operational excellence.Oversee the selection, implementation, and maintenance of People technology systems, and leverage technology and automation to drive process efficiency and reduce manual tasks.Ensure data accuracy and integrity within People systems and databases.Promote and facilitate the use of self-service tools and portals to empower employees and managers to access People information and perform transactions independently.Develop and maintain self-service resources, including FAQs, guides, and tutorials.Utilize People data and analytics to generate insights, identify trends, and make informed decisions to improve People services and processes.Prepare regular reports and dashboards to communicate key People metrics and performance indicators to leadership.Ensure that People shared services activities comply with relevant employment laws, regulations, and company policies.Lead change initiatives related to People process improvements, technology implementations, and organizational changes. Communicate changes effectively to employees, managers, and stakeholders and provide training as needed.Collaborate with external vendors and service providers. Negotiate contracts, monitor vendor performance and address any issues or concerns.Cultivate a collaborative and inclusive team environment, fostering cross-functional cooperation, knowledge sharing, and instilling a culture of continuous improvement. Requirements
Master's degree in Human Resources, Business Administration, or related field5+ years of management experienceProven track record and experience of working as a Head of People in Shared Services or People Operations teams, encompassing various functions and processes.In-depth knowledge of HRIS, HR helpdesk, and payroll principle, practices, and technologies. Having experienced the selection, implementation, and optimization of HRIS systems.Proven experience in team management.Strong knowledge of HR best practices, employment laws, and industry trends.Strong process optimization and efficiency mindset.Change management and project management expertise.Customer-centric approach and problem-solving skillsCommunication skills: verbal communication skills to communicate with all levels of the organization; written communication skills to produce succinct reports.Results and service focused.Ability to work accurately, with attention to detail under pressure and tough deadlines. Desirable experience
M&A acquisition and integration experienceWillingness to travelFluency in English is a must. Benefits
? Location: Paço de Arcos, Lisbon? Meal allowance? Health insurance Transport allowance Seniority days Flexible Workplace International environment with multicultural teams Professional development and growth opportunities
#J-18808-Ljbffr
-
Head Of People Operations
2 meses atrás
Lisboa, Portugal Recruit2Retail Australia Tempo inteiroAcolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts. At Acolad, every position is key to our global growth: we know that we...
-
Head Of People Operations
3 semanas atrás
Lisboa, Portugal Recruit2Retail Australia Tempo inteiroAcolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts. At Acolad, every position is key to our global growth: we know that we...
-
Head Of People Operations
Há 2 dias
Lisboa, Portugal Acolad Tempo inteiroAcolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2, 500 internal experts worldwide and +20, 000 external language experts.At Acolad, every position is key to our global growth: we know that we...
-
Head Of People Operations
Há 2 dias
Lisboa, Portugal Acolad Tempo inteiroAcolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2, 500 internal experts worldwide and +20, 000 external language experts.At Acolad, every position is key to our global growth: we know that we...
-
Head Of People Operations
Há 2 dias
Lisboa, Portugal Recruit2Retail Australia Tempo inteiroAcolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts.At Acolad, every position is key to our global growth: we know that we...
-
Head Of People Operations
Há 2 dias
Lisboa, Portugal Acolad Tempo inteiro.Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2, 500 internal experts worldwide and +20, 000 external language experts. At Acolad, every position is key to our global growth: we know that...
-
Head Of People Operations
1 semana atrás
Lisboa, Lisboa, Portugal Humana Portugal Tempo inteiroAcolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts.At Acolad, every position is key to our global growth: we know that we...
-
Head Of People Operations
1 semana atrás
Lisboa, Lisboa, Portugal Recruit2Retail Australia Tempo inteiroAcolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts.At Acolad, every position is key to our global growth: we know that we...
-
Head of Delivery
2 meses atrás
Lisboa, Portugal Codit Tempo inteiroJoin Our Team as a Head of Delivery and Operations in Portugal! Are you a strategic leader with a passion for operational excellence? We're seeking a talented Head of Delivery and Operations to join our team in Portugal. If you have a proven track record of driving results, managing teams, and optimizing operations, this role is perfect for you! Explore the...
-
Head Of Operations Strategy
Há 2 dias
Lisboa, Portugal Tn Portugal Tempo inteiroHead Of Operations StrategyLisboa Lisboa, Lisboa, Portugal col-wideJob Description:THE ROLEAs Indie Campers Head of Operations Strategy, you will be focused on optimising and developing Indie Campers Field Operations and its contact with other operations' teams such as Logistics, Fleet & Asset Management, Area Management and Customer Excellence, serving as a...
-
Head Of Operations Strategy
Há 2 dias
Lisboa, Portugal Tn Portugal Tempo inteiroHead Of Operations StrategyLisboaLisboa, Lisboa, Portugal col-wideJob Description:THE ROLEAs Indie Campers Head of Operations Strategy , you will be focused on optimising and developing Indie Campers Field Operations and its contact with other operations' teams such as Logistics, Fleet & Asset Management, Area Management and Customer Excellence, serving as a...
-
Head of People
2 semanas atrás
Lisboa, Portugal Powerdot Tempo inteiroPowerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen, chargers need to be available where people naturally spend their days. To bring this vision to life and accelerate it as fast as possible, we have recently secured €150M from Antin Infrastructure Partners, one of the world's...
-
Head of Operations
2 meses atrás
Lisboa, Portugal Webhelp Tempo inteiro**Why join us** Do you want to contribute to the growth of our company and make your valuable contribution by showing us your talent with your business skills? Then join our team! You will grow with us in a global company that puts its people at the heart. We are bringing a **Head of Operations** on board to support us maintaining our business quality...
-
Head of Operations
2 meses atrás
Lisboa, Portugal Webhelp Tempo inteiroWhy join us Do you want to contribute to the growth of our company and make your valuable contribution by showing us your talent with your business skills? Then join our team! You will grow with us in a global company that puts its people at the heart. We are bringing a Head of Operations on board to support us maintaining our business quality standards...
-
Head Of Operations
4 semanas atrás
Lisboa, Portugal Grabjobs Portugal Tempo inteiroHead of Operations (CF Global Trading), Vice President page is loaded Head of Operations (CF Global Trading), Vice President Apply locations Lisbon time type Full time posted on Posted 12 Days Ago job requisition id R-747928 Who we are looking for CF Global Trading is a leading provider of global execution solutions to institutional asset managers, pension...
-
Head Of Operations
3 semanas atrás
Lisboa, Portugal Grabjobs Portugal Tempo inteiroHead of Operations (CF Global Trading), Vice President page is loaded Head of Operations (CF Global Trading), Vice President Apply locations Lisbon time type Full time posted on Posted 12 Days Ago job requisition id R-747928 Who we are looking for CF Global Trading is a leading provider of global execution solutions to institutional asset managers, pension...
-
Head of Operations
1 semana atrás
Lisboa, Lisboa, Portugal State Street Tempo inteiroWho we are looking forCF Global Trading is a leading provider of global execution solutions to institutional asset managers, pension funds, and hedge funds. Our firm trades multiple asset classes either as a supplement to an asset manager's existing dealing operation or as a fully outsourced partner. With our acquisition by State Street, we are looking for a...
-
Head of Operations
2 semanas atrás
Lisboa, Portugal David Kennedy Recuitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an English speaking Head of Operations for their offices in Lisbon. Position: Head of Operations Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Lead the Ops team, training and...
-
Head of People
1 semana atrás
Lisboa, Lisboa, Portugal The Sales Gang Jobs Tempo inteiro(We are supporting our client, an european B2B saas company planning to establish its first hub in Lisbon)We are looking for a great talent professional, seeking their first Head of People role, or to continue their career path, to ensure that all people operations are carried on smoothly and effectively. You will be responsible for developing a smart and...
-
Head Of Operations Strategy
1 semana atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroHead Of Operations StrategyLisboaLisboa, Lisboa, Portugalcol-wideJob Description:THE ROLEAs Indie Campers Head of Operations Strategy , you will be focused on optimising and developing Indie Campers Field Operations and its contact with other operations' teams such as Logistics, Fleet & Asset Management, Area Management and Customer Excellence, serving as a...
