Sr. Business Technical Analyst
1 semana atrás
Job Description: Organon Business Technology (BT) Enterprise Corporate Functions Specialist, Business /Technical Analysis The Organon Business Technology (BT) Enterprise Corporate Functions (ECF), Sr. Business Technology Analyst will be responsible for providing support and business/technical analysis efforts for Organon's Compliance, Privacy, Legal, Real Estate & Site Security platforms, including requirements gathering, support, delivery, and enhancement management.
This individual should have familiarity with one or more of ECF processes as well as BT core processes such as change management, service management, SDLC, and incident management.
They should understand analytics/AI relating to supporting and driving efficiencies in processes and possess strong collaboration and communication skills to work with business clients, our service management team, and our vendor(s) to provide the best possible responses and services to our business clients.
The individual should have some experience with Compliance, Privacy, Legal, Real Estate, and/or Site Security processes and how these are implemented day-to-day in the work BT does to deliver and support BT platforms for the business.
This individual will work closely with the ECF Platform Lead and the delivery teams in the overall management, delivery, and support of our ECF platforms.
Responsibilities Assist the platform lead and business stakeholders in managing new capability/module delivery.Support for agile delivery teams.Identify analytics/AI/automation opportunities.Partner with other team members for requirements definition and new solution builds.Manage business communication/governance.As a member of the Enterprise Corporate Functions BT team for Organon, this individual will work closely with the business and other members within BT to ensure that the ECF platforms are maintained and providing the required capability to the business.
This includes facilitating the proper uptime, managing upgrades/releases, managing support, partnering with the vendor, and collaborating with other team BT leads to support building and delivering new capabilities within the system.
Experience with Compliance, Privacy, Legal, Real Estate and/or Site Security processes is preferred.
Agile delivery experience and understanding is also preferred.
The individual should be proactive, personable, adaptable and a good communicator.
Responsibilities include stakeholder management, project management, solution management, business/vendor management, and supporting and troubleshooting production issues, running daily management calls.
This role can be remote, working from home.
This individual will be part of the global ECF team and will support all ECF business functions globally.
Partner with other teams to ensure top-tier support to business clients for ECF systems.Manage the ECF platform day-to-day, including delivery and support.Establish metrics for support and overall platform operations.Strong business analysis skills, including documenting business and technical requirements.Experience working alongside developers and testers, as well as collaborating with business stakeholders.Analytics/AI/Automation experience preferred.Excellent facilitation and communication skills.Support effective business analysis through analytical thinking, problem-solving, and communication skills.Work closely with members of our delivery team, including stakeholders, development, and business teams to implement new solutions and updates to our current ECF solutions.Strong sense of ownership.Understand SDLC and ensure flawless validation execution within this framework for system deliverables.Establish strong business understanding and relationships with ECF business partners.Identify ongoing opportunities for improvement on an ongoing basis.Required Education, Experience, and Skills Bachelor's degree or equivalent in Information Technology, Science, or Business-related field.Minimum of a Bachelor's degree with at least 5 years overall work experience.At least 3 years in an application support role, working with SAAS or internally hosted systems, and at least 2 years relevant experience in business analysis, working with business teams, building & delivering effective business processes aligned to solutions, providing IT support.Knowledge of compliance, Privacy, Legal, Real Estate and/or Site Security business processes.Experience working on any one or more of these apps and associated business processes is a bonus: Onetrust (Privacy), Aravo (Compliance – Third Party Risk), Cority (Occupational health & Industrial Hygiene), Genetec (Site Security), Enablon (ESG).Knowledge/experience in the development and deployment of foundational & innovative solutions in any business domain from conceptualization through delivery.Strong working knowledge of SDLC requirements.Strong knowledge of Data Integrity industry requirements and how they apply to IT.Preferred Education, Experience, and Skills Familiarity/experience with IT Service Management is a plus.Other Team collaboration experience and skills.Strategic thinking.Ability to think cross-divisionally and work across boundaries.Project management skills.Influencing skills.Strong organizational skills.Relationship management and networking: strong integration into the IT network and ability to build productive relationships with all parties.Excellent interpersonal and communication skills.Demonstrated leadership behaviours: Ethics & Integrity, Focus on Customers, Drive Results.
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