Trust & Safety Data Analyst

4 semanas atrás

Lisboa, Portugal Cloudflare Tempo inteiro

Available Locations: Lisbon or Remote Portugal
About the team Cloudflare's mission is to help build a better internet and the Trust & Safety Engineering (TSENG) team lives at the core of that effort. This team collaborates with Cloudflare's Trust & Safety and Legal teams to develop services and tooling to efficiently address abuse, enable deeper coordination with our external industry anti-abuse partners, and ensure that teams in the company can respond to the quickly changing legal landscape of the internet with scalable tools and services.
About the Role The Trust & Safety Data Analyst will be a member of the Trust & Safety Engineering team, working alongside the engineers who build and maintain our internal abuse response tooling, but will also serve as an embed resource in the Trust & Safety team. This data analyst will work cross-functionally to deeply understand operational processes on the Trust & Safety team, changes and trends in abuse data over time, and regulatory requirements for reporting.
This role will be based out of our Lisbon office.
What you'll do You will be responsible for development and maintenance of critical reports and interactive dashboards related to abuse trends and volume as well as T&S operational metrics and SLA tracking. Communication skills are critical as you will interface directly with stakeholders to build shared understanding of insights and opportunities surfaced from your analysis. As an expert on T&S data, you can expect to perform ad hoc analysis and present findings to a range of audiences from executives to peers. Alongside your work to drive visibility and insights internally, you will also contribute to external communication in supporting development of Cloudflare's Transparency Report.
Responsibilities include Develop and maintain a suite of interactive/exploratory dashboards for T&S leadership as well as executive-level reporting.Conduct ad hoc analysis of operational and product data to support decision-making, identify areas for improvement, and assess the effectiveness of Trust & Safety activities.Work closely with Trust & Safety team members, product managers, engineers, and other stakeholders to understand business problems and requirements.Document data analysis methodologies, dashboard specifications, and best practices to ensure compliance, transparency, reproducibility, and knowledge sharing.Collaborate with engineers to develop and optimize processes for data collection, schema design, analysis, and reporting.Desirable skills and experience At least 2 years experience as a data analyst or business analyst.Proven experience in data analysis and dashboard development with proficiency in data visualization tools such as Tableau, Power BI, or LookerStudio.Strong experience working with relational databases, specifically PostgreSQL and BigQueryDetail-oriented with a commitment to accuracy, data integrity, and transparent assumptionsExperience with at least one programming language like Python or RExcellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.Curious self-learner who is able to ask as many questions as you answerBonus (Relevant but not required - we love to learn on the job)
Strong knowledge of networking and "how the Internet works" (DNS, HTTP, TCP/IP, TLS)Experience working in the Trust & Safety or legal domain spaceExperience with network analysis or graph databasesExperience in database management or schema design
#J-18808-Ljbffr

  • Trust & Safety Data Analyst

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro

    Available Locations: Lisbon or Remote PortugalAbout the team Cloudflare's mission is to help build a better internet and the Trust & Safety Engineering (TSENG) team lives at the core of that effort. This team collaborates with Cloudflare's Trust & Safety and Legal teams to develop services and tooling to efficiently address abuse, enable deeper coordination...

  • Trust & Safety Manager - Critical Escalations

    2 meses atrás

    Lisboa, Portugal Cloudflare Tempo inteiro

    Trust & Safety Manager - Critical EscalationsLocation: Lisbon We are looking for a Manager of Cloudflare's Trust and Safety Critical Escalations team. In this role, you will manage and mentor a team of investigators who triage sensitive, high profile, and escalated Trust & Safety requests. Not only will you address requests that affect our customers, but you...

  • Trust & Safety Manager - Critical Escalations

    4 semanas atrás

    Lisboa, Portugal Cloudflare Tempo inteiro

    Trust & Safety Manager - Critical EscalationsLocation: Lisbon We are looking for a Manager of Cloudflare's Trust and Safety Critical Escalations team. In this role, you will manage and mentor a team of investigators who triage sensitive, high profile, and escalated Trust & Safety requests. Not only will you address requests that affect our customers, but you...

  • Cybersecurity And Digital Trust

    1 semana atrás

    Lisboa, Portugal Amgen Inc. (Ir) Tempo inteiro

    .Cybersecurity and Digital Trust (CDT) Associate Data Analyst - L3 page is loaded Cybersecurity and Digital Trust (CDT) Associate Data Analyst - L3 Apply remote type Flex Commuter / Hybrid locations Portugal - Lisbon time type Full time posted on Posted Yesterday job requisition id R-186504 Career Category Information SystemsJob Description Join our team at...

  • Trust & Safety Manager - Critical Escalations

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro

    Trust & Safety Manager - Critical EscalationsLocation: LisbonWe are looking for a Manager of Cloudflare's Trust and Safety Critical Escalations team. In this role, you will manage and mentor a team of investigators who triage sensitive, high profile, and escalated Trust & Safety requests. Not only will you address requests that affect our customers, but you...

  • Trust & Safety Investigator (Azerbaijani Speaker)

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you enthusiastic about all things related to the internet, and do you have an eye for detail?In the role of a trust and safety investigator, you will assess, classify, and oversee business-related content, contributing to the enhancement of the online user experience for billions of individuals worldwide.Your responsibilities and impact as a Trust &...

  • Team Leader For Trust

    1 semana atrás

    Lisboa, Portugal Teleperformance Tempo inteiro

    We are looking for a Team Leader, who will be responsible for guiding, coaching and motivating a team that is focused on trust & safety and customer service.If you think that this is up your speed, then this may be the opportunity for you!

  • Cybersecurity And Digital Trust

    1 semana atrás

    Lisboa, Portugal Ezimmerman Tempo inteiro

    .Cybersecurity and Digital Trust (CDT) Associate Data Analyst - L3 in Lisbon, Portugal Join our team at AMGEN Capability Center Portugal, number 1 company in Best WorkplacesTM ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse...

  • Multilingual Trust

    1 semana atrás

    Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    Multilingual Trust & Safety Investigator Workster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation...

  • Multilingual Trust

    1 semana atrás

    Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    Multilingual Trust & Safety InvestigatorWorkster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation for...

  • Senior Backend Engineer

    1 semana atrás

    Lisboa, Portugal Lastpass Tempo inteiro

    LastPass is looking for a Senior Backend Engineer:In this role, you will be responsible for designing, developing, and implementing robust software solutions that enhance user safety, security, reliability, and integrity, to ensure a safe and trustworthy experience for our users.If you are passionate about user safety, have a keen eye for security and a...

  • Trust & Safety Investigator (Romanian)

    2 semanas atrás

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a Trust & Safety Investigator to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services. Position: Trust & Safety...

  • Trust & Safety Agent for Gaming

    3 semanas atrás

    Lisboa, Portugal JL Talent Partners Tempo inteiro

    We're looking for **Finnish** speaking **Content Reviewers** to join our client's team in the beautiful Lisbon! **What you'll do**: As a Trust and Safety agent, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and resolving issues that are reported by users or flagged by the...

  • Cybersecurity And Digital Trust

    1 semana atrás

    Lisboa, Portugal Amgen Sa Tempo inteiro

    .Join our team atAMGEN Capability Center Portugal, number 1 company in Best WorkplacesTM in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is...

  • Multilingual Trust

    1 semana atrás

    Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    .Multilingual Trust & Safety Investigator Workster is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Trust & Safety Investigators to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services in content moderation...

  • Data Analyst

    1 semana atrás

    Lisboa, Portugal Olisipo Tempo inteiro

    Referência 12357_Data Analyst_Lisbon **Descrição**: Data Analyst **Perfil**: - Solid experience with Microsoft SQL Server Database Management; - Handson experience with Python; - Practice with Data Viz Blending Analytics and Power BI; - Fluency in English. Main Responsabilities: Design data models and visualizations; - Design high performance data...

  • Data Analyst

    3 semanas atrás

    Lisboa, Portugal Olisipo Tempo inteiro

    Referência 12256_Data Analyst_Lisbon **Descrição**: Data Analyst **Perfil**: - Degree in science, engineering or similar fields; - Handson experience in Data Analysis or Data Engineering; - Technical knowledge in Tableau/PowerBI or other visualization tools; - Good knowledge with Python (ideally Pandas) and CI/CD; - Fluency in English. Main...

  • Cybersecurity And Digital Trust

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen Inc. (IR) Tempo inteiro

    Cybersecurity and Digital Trust (CDT) Associate Data Analyst L3 page is loaded Cybersecurity and Digital Trust (CDT) Associate Data AnalystL3 Apply remote type Flex Commuter / Hybrid locations PortugalLisbon time type Full time posted on Posted Yesterday job requisition id R Career Category Information SystemsJob Description Join our team at AMGEN Capability...

  • Norwegian Speaking Trust

    3 semanas atrás

    Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there, future star! Get ready to kickstart your career in the customer service industry! We're on the hunt for an enthusiastic Norwegian Speaking Trust & Safety Content Moderator and Investigator for Bolt. You'll be based in the vibrant city of Lisboa, but hey, guess what? You can totally rock this job from the comfort of your own home! **Role...

  • Trust & Safety Investigator - Lithuanian - Lisbon

    2 semanas atrás

    Lisboa, Lisboa, Portugal Private Investigator Herne Bay Tempo inteiro

    Position:Lithuanian Trust & Safety Investigator Location:Lisbon, Portugal Employment type:Full-time DUTIES AND RESPONSIBILITIES:Review graphic content that has been received from users to ensure that it complies with the community guidelines Review, classify and / or eliminate highly sensitive content Comply with instructions, procedures related and...