Hybrid/Remote German Customer Advisor, Lisbon

3 semanas atrás

Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

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Hybrid/Remote German Customer Advisor, Lisboncol-narrow-left
Client:CBT
Location:Lisbon, Portugal
Job Category:Other
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EU work permit required:Yes
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Job Reference:5decf4278f0f
Job Views:8
Posted:10.02.2025
Expiry Date:27.03.2025
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Job Description:Job Title: Hybrid/Remote German Customer Advisor Location: Lisbon, Portugal (Hybrid or Remote)
Company: Cross Border Talents
About Us:
At Cross Border Talents, we specialize in connecting top talent with exciting global opportunities. Based in the heart of Lisbon, we're expanding our team and looking for a German-Speaking Customer Advisor to join us in a flexible hybrid or remote role. If you are passionate about delivering exceptional customer service, thrive in a dynamic environment, and speak German fluently, we'd love to hear from you
What You'll Be Doing: Providing excellent support to our German-speaking customers: Respond to inquiries via email, phone, and live chat, ensuring all customers receive efficient and friendly assistance.Solving customer issues and offering expert advice: Guide customers through troubleshooting, providing clear solutions to challenges they may encounter.Collaborating with other teams: Work closely with internal departments to ensure seamless service delivery and resolve any complex customer issues.Providing valuable feedback: Share insights and customer feedback to help improve our products and services for a better customer experience.Ensuring high customer satisfaction: Go the extra mile to ensure customers are not only satisfied but impressed with the level of service they receive.What We're Looking For: Fluency in German (both written and spoken) – You'll be assisting German-speaking customers, so fluency is a must.Customer-first attitude: A passion for delivering exceptional customer service and finding solutions that exceed expectations.Strong communication skills: Excellent verbal and written communication, with the ability to connect with customers in a clear, friendly, and professional manner.Problem-solving skills: Ability to resolve customer concerns swiftly and creatively while maintaining a positive experience.Customer service experience (preferred but not required): Previous experience in a customer-facing role is a plus, though we're happy to train the right candidate.Comfortable with hybrid or remote work: Whether you prefer working from home or splitting time between our office in Lisbon and your home, you'll be confident and self-motivated in either setting.Tech-savvy: You're comfortable with customer service platforms and eager to learn new tools.Why You Should Join Us: Work from Lisbon with hybrid or remote options: Enjoy the flexibility of hybrid or fully remote work while living in one of Europe's most exciting cities.Flexible working hours: Enjoy a great work-life balance with flexible hours that work for you.Career development opportunities: We're dedicated to your growth, offering clear pathways for career progression and skill development.Inclusive and supportive work environment: Join a diverse, collaborative team where innovation, creativity, and mutual respect are at the core of everything we do.Competitive salary and benefits: We offer a competitive salary, health benefits, and additional perks to ensure you feel valued and supported.Ready to Join Us?
If you're a German speaker with a passion for customer service and are seeking a flexible hybrid or remote role in Lisbon, we want to hear from you Apply now to join Cross Border Talents and be part of a dynamic, forward-thinking team.

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