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Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations.Join a dynamic and proactive team, providing high-quality technical support in the banking sector. You will be responsible for second-line technical support via telephone, including registering, monitoring, resolving, and/or redirecting tickets in the ITSM solution (ServiceNow) to specialized teams; ensuring resolution of desktop computing services, printing, peripheral devices and mobility, desktop software distribution, email/messaging, and collaborative tools.Profile:Experience in second-line support - technical support (mandatory requirement), ideally Banking/Financial MarketProficiency in the use of Windows and AS400 information systems (mandatory requirement)Secondary education levelPrevious experience in the banking sectorProficiency in the English languageKnowledge of Windows password unlockingKnowledge of BitlockerWe Offer:Salary package: Base Salary + Meal AllowanceMonthly attendance bonusesCollaborative and stimulating work environmentFixed working hours: Monday to Friday from 8am to 7pmSeize this opportunity and send your CV