Workplace Systems Engineer – Office And Shared Workspaces, Mid
Há 1 mês
Job description On behalf of our Client, one of the world's most prestigious and innovative companies in the luxury industry, we are looking for a Workplace Systems Engineer.
Our Client
Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological innovation. Our Client's ambition is to nurture the unique heritage and values of its Maisons and businesses, while enabling them to grow and prosper in a responsible, sustainable manner over the long term.
The new Lisbon Tech Centre
To leverage Lisbon's tech spirit and infuse it into its brand-new Tech Competence Centre, our Client is looking to reinforce its technical capabilities on state-of-the-art technology and respond to the growth of their business. Their Lisbon teams will be an extension of its central Group Platforms teams and will be fully integrated in the core technology workforce. They look forward to welcoming their TCC employees and onboarding them on an exciting adventure managing modern solutions and innovative technologies through global, scaled platforms to create business value with pace and agility.
The Position
As a Workplace Systems Engineer – Office and Shared Workspaces, you will deal with other engineers, architects, and technical experts, as well as business stakeholders, to transform business requirements into standards for devices of various types, such as computers, smartphones, tablets, screens, terminals, scanners, printers, digital whiteboards, digital signage, and meeting room equipment.
Your primary role will be to maintain the catalogs of devices for the workplace (computers, smartphones, printers, meeting rooms equipment, etc.) and the associated documentation of the internal standards, coordinating the changes with the internal stakeholders and with the relevant vendors. You will ensure that the adoption of devices will follow the agreed governance in terms of asset management throughout the lifecycle and will be compliant with the security, technical and business requirements of the group, facilitating with automation the application of good practices when possible. You will also gather insights analyzing the adoption data to help shape the evolution of the internal standards to best fulfill the business needs.
Main responsibilities Contribute to the definition and maintenance of Standard Configurations and good practices on the usage of devices at the Client.
Define, publish and maintain Hardware Catalogs for all types of devices in scope.
Be the single point of contact to vendors for Hardware Catalogues of devices.
Perform or coordinate tests to validate new hardware.
Perform various activities to ensure proper Hardware Asset Management of Workplace Devices.
Maintain the main communication channels with the community of technical teams supporting the hardware in our catalogues.
Measure adoption and compliance to Standards.
Facilitate the B2B integration of vendor's platforms with internal asset management systems.
Develop tools and middleware for B2B integration and for automation of asset management processes.
Requirements and skills Background experience
Asset Management
Endpoint and Configuration Management
End User Computing
Workplace technology (Audio Visuals, Printing, etc.)
Technical skills
Excellent knowledge of the market of computing devices in the following domains: Computers and Tablets, Smartphones, Printers, Meeting Room equipment. Knowledge of Digital Signage solutions is also desirable.
Familiarity with offerings and technical specs of products of the common brands such as Dell, HP, Apple, Logitech, Poly, Crestron, and Jabra.
Strong foundations on networking, cyber security, and cloud computing.
Scripting in PowerShell or Python. Any additional coding experience is welcome.
Data analysis and reporting.
Experience with Service Now for Service Management and Asset Management.
Knowledge on PowerApps and low code development platforms is a plus.
General skills
Fluent in English. Speaking French is a plus.
Writing documentation for technical peers and for end users in simple and clear terms.
Requirements gathering.
Strong customer orientation and drive to providing high-quality services and products.
Autonomy in managing your own projects and leading a group of people to achieve a common result.
Familiarity with Agile ways of working.
Familiarity with common tools to organize work and share information, like Jira, Confluence, Teams, Sharepoint, and Service Now.
Any ITIL certification is welcome.
Additional information Recruitment Process
FCamara is proud to provide feedback to all applicants. Our team will actively review all applications. If your application is selected, we will reach out to you for an informal introductory call.
It's important to be prepared for an English and a technical assessment during the evaluation journey.
Once you are considered a fit by our recruiting team and by our Client's team, you will be invited for a technical interview with team members.
Selected candidates will move to final interview with the Hiring Manager and HR team. Additional rounds may be engaged on a case-by-case basis.
Shifts and Working Location
This position requires you to work from the office in Lisboa (Parque das Nações) 3x a week.
Applicants from outside of AML and international Applicants (EU, EEA, Brazil)
Although we prioritize applicants already living in Portugal, preferably in the Area Metropolitana de Lisboa, you are welcome to apply if you live in any country of the European Union, EEA, Switzerland, and Brazil.
If you are approved and live abroad, the Client is prepared to offer a comprehensive relocation package. This discussion will always take place when you are invited to join the team, along with the job offer.
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