Implementation Success Manager Emea Market
Há 5 dias
Implementation Success Manager EMEA Market Braga Implementation Success Manager EMEA Market Braga Braga, Braga, Portugal Are you passionate about customer service? Do you love managing challenging projects, building relationships, ensuring product adoption, and delivering value? We are looking for someone who can join our Implementation Success team, with the main focus on following up and empowering our new customers, ensuring successful first results and impressions of the value of our solution. This role requires strategic thinking to see the big picture, effective communication skills to influence customers, tenacity and attention to detail to meet deadlines. You will serve national and international clients with different levels of knowledge and needs, concerning technology and the hospitality industry. About us: Asksuite is a SaaS technology company that developed the first AI booking assistant and omnichannel hotel service platform, becoming a- time global award winner in the hospitality/tourism industry and the Best Place to Work in 2024 by Hotel Tech Report. Our AI is available 24/7 and communicates in several languages. We have more than 2, 400 customers in +60 countries (and expanding)Our multicultural team consists of over 130 skilled professionals located across 7 countries. If you're interested in learning and growing fast with us, you're in the right place Job Responsibilities: Ensure proper handoff between Sales and CS teams; Onboard new customers, understand the business, align expectations and educate the customer on how to configure the chatbot to better meet their needs; Build trusting relationships with customers to ensure an exceptional onboarding experience, turning into- term business relationships; Engage the customer throughout the entire process, ensuring a healthy handoff to the Customer Success team; Ensure delivery of the first value, empowering the customer to maximize their results; Being a protagonist in the construction of increasingly better IS processes. You will do very well if you: Have excellent verbal and written communication skills; Are passionate about growth with a focus on development. Here we grow together as individuals and as a company; Have analytics and- tasking skills; Data and results driven; Have genuine interest in helping our customers, with empathy in listening, didactic in teaching and resilience in solutions. A bachelor degree obtained or in progress; Experience in areas related to customer service (onboarding or ongoing); Availability to work 40 hours a week; Experience in the hotel market; Fluent or Advanced English; Fluent or Advanced Spanish; Nice-to-haves (not required): Experience in the SaaS market; Customer service background (onboarding or ongoing); What do we love about Asksuite? The Best Place to Work in Hotel Tech in 2024 by Hotel Tech Report; No dress code; Feedback culture; Multicultural and inclusive environment; Ever-increasing career growth opportunities. #J-18808-Ljbffr
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Implementation Success Manager Emea Market
2 semanas atrás
Braga, Braga, Portugal Asksuite Tempo inteiroImplementation Success Manager EMEA Market Braga Implementation Success Manager EMEA MarketBraga Braga, Braga, Portugal Are you passionate about customer service? Do you love managing challenging projects, building relationships, ensuring product adoption, and delivering value? We are looking for someone who can join our Implementation Success team, with the...
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Braga, Portugal Asksuite Tempo inteiroImplementation Success Manager EMEA Market Braga Implementation Success Manager EMEA MarketBragaBraga, Braga, Portugal Are you passionate about customer service? Do you love managing challenging projects, building relationships, ensuring product adoption, and delivering value?We are looking for someone who can join our Implementation Success team, with the...
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Braga, Portugal Asksuite Tempo inteiro.Implementation Success Manager EMEA Market Braga Implementation Success Manager EMEA MarketBraga Braga, Braga, Portugal Are you passionate about customer service? Do you love managing challenging projects, building relationships, ensuring product adoption, and delivering value? We are looking for someone who can join our Implementation Success team, with...
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Implementation Success Manager
Há 1 mês
Braga, Portugal Asksuite Hotel Chatbot Tempo inteiroAre you passionate about customer service? Do you love managing challenging projects, building relationships, ensuring product adoption, and delivering value? We are looking for someone who can join our Implementation Success team, with the main focus on following up and empowering our new customers, ensuring successful first results and impressions of the...
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Implementation Success Manager
Há 5 dias
Braga, Portugal Asksuite Tempo inteiroAre you passionate about customer service?Do you love managing challenging projects, building relationships, ensuring product adoption, and delivering value?We are looking for someone who can join our Implementation Success team, with the main focus on following up and empowering our new customers, ensuring successful first results and impressions of the...
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Implementation Success Manager EMEA Market
4 semanas atrás
Braga, Portugal Asksuite Tempo inteiroAre you passionate about customer service? Do you love managing challenging projects, building relationships, ensuring product adoption, and delivering value?We are looking for someone who can join our Implementation Success team, with the main focus on following up and empowering our new customers, ensuring successful first results and impressions of the...
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Braga, Portugal Asksuite Tempo inteiroAre you passionate about customer service? Do you love managing challenging projects, building relationships, ensuring product adoption, and delivering value?We are looking for someone who can join our Implementation Success team, with the main focus on following up and empowering our new customers, ensuring successful first results and impressions of the...
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Implementation Success Manager
Há 1 mês
Braga, Portugal Grabjobs Portugal Tempo inteiroAre you passionate about customer service? Do you love managing challenging projects, building relationships, ensuring product adoption, and delivering value? We are looking for someone who can join our Implementation Success team, with the main focus on following up and empowering our new customers, ensuring successful first results and impressions of the...
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Implementation Success Manager
2 semanas atrás
Braga, Braga, Portugal Asksuite Hotel Chatbot Tempo inteiroAre you passionate about providing excellent customer service? Do you enjoy managing challenging projects, building strong relationships, ensuring product adoption, and delivering value? We are seeking a team member to join our Implementation Success team, with a primary focus on supporting and empowering our new clients, guaranteeing their initial success...
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Implementation Success Manager
2 semanas atrás
Braga, Braga, Portugal Grabjobs Portugal Tempo inteiroAre you passionate about providing exceptional customer service? Do you enjoy overseeing challenging projects, nurturing relationships, ensuring product adoption, and delivering value?We are seeking a new member to join our Implementation Success team, primarily focusing on supporting and empowering our new customers to achieve successful initial outcomes...
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Join Our Team As A Customer Success Manager
2 semanas atrás
Braga, Braga, Portugal Metacom Bpo Tempo inteiroAre you excited about providing exceptional support to customers? We're looking for a dynamic Customer Success Manager to join our team in Taguig BGC. You'll play a crucial role in ensuring our clients' success.Your Key ResponsibilitiesManage and nurture customer relationships at the enterprise level. Ensure their success and satisfaction.You lead meetings....
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Service Now Implementation Specialist
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Braga, Portugal Fujitsu Limited Tempo inteiroYour future is Fujitsu! At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed...
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Service Now Implementation Specialist
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Braga, Portugal Grabjobs Portugal Tempo inteiroYour future is Fujitsu! At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed...
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Service Now Implementation Specialist
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Braga, Portugal Grabjobs Portugal Tempo inteiroYour future is Fujitsu! At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed...
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Service Now Implementation Specialist
4 semanas atrás
Braga, Portugal Fujitsu Limited Tempo inteiroYour future is Fujitsu! At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed...
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Service Now Implementation Specialist
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Braga, Portugal Fujitsu Tempo inteiro**Your future is Fujitsu!** At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed...
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Service Now Implementation Specialist
2 semanas atrás
Braga, Braga, Portugal Fujitsu Limited Tempo inteiroYour future is Fujitsu At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people...
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Service Now Implementation Specialist
4 semanas atrás
Braga, Portugal Fujitsu Tempo inteiroYour future is Fujitsu! At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed...
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Braga, Portugal Fujitsu Tempo inteiroYour future is Fujitsu! At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed...
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Braga, Portugal Fujitsu Tempo inteiroYour future is Fujitsu! At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed...
