Spanish-Speaking Client Service Manager
Há 5 dias
.Workster partners with a leading tech company that is looking to recruit a Client Service Manager for their Lisbon office. The Service Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process. Your Role Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Client's services and performance are aligned with the Customer's business plans. Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the Account team for subsequent amendments/agreements/revisions. Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the contract. Manage Customer enablement duties such as provider portal overview, training, access requests and ongoing Customer needs. Manage Service Level assessment, reporting and conduct analysis on the trends and patterns; Provide the SLA reporting. Collaborate with service assurance, delivery, and finance for recommendations and service improvement plans, when warranted. Review Key Performance Indicators (KPIs) and provide action plans, when necessary. In tandem with Operations and Service Delivery and the Customer, continue to seek areas for process enhancements, streamlining and driving improved performance collectively. Identify ongoing benefits, opportunities, and innovation for continual service improvement. Provide accurate, timely, and professional reports to senior management for historical analysis, account status, and forecasting purposes. Provide best effort and cooperative spirit on special projects outside regular account responsibilities when/if requested. Participate in business meetings and general inputs in day-to-day improvements. Your Qualifications Bachelor's / Masters degree or equivalent in a related field. Power Point, Excel, Outlook, Word, Microsoft Teams. Professional Certifications ITIL V3/v4 certification. CISCO CSM. Excellent knowledge of Spanish and English (C1). Creativity and innovation. Adaptability & Flexibility. Vision and Strategy. Developing Others and Themselves. Organizational Awareness. Conceptual Thinking and Problem Solving. Action Management. Business Planning and Resource Management. Financial & Budgeting Management. Your Offer Permanent contract. Private health and life insurance from day one in the company. Working hours: Monday to Friday. On-site Work Module. Meal allowance on card/voucher. Close to the beach. Progressive company culture. Sunny weather. Weekdays only. Apply & Shine Show us what makes you stand out Check out our international openings and apply today - it takes one minute. Let's Connect Congratulations We'd love to get to know you better
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Spanish-Speaking Client Service Manager
Há 7 dias
Lisboa, Portugal Crunch Fitness - Spanish Fort Tempo inteiro.Workster partners with a leading tech company that is looking to recruit a Client Service Manager for their Lisbon office. The Service Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process.Your RoleConduct Service Management Reviews: In collaboration with key...
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Spanish-Speaking Client Service Manager
Há 5 dias
Lisboa, Portugal Crunch Fitness - Spanish Fort Tempo inteiroWorkster partners with a leading tech company that is looking to recruit a Client Service Manager for their Lisbon office. The Service Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process.Your RoleConduct Service Management Reviews: In collaboration with key...
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Spanish-Speaking Client Service Manager
1 semana atrás
Lisboa, Portugal Crunch Fitness - Spanish Fort Tempo inteiroWorkster partners with a leading tech company that is looking to recruit a Client Service Manager for their Lisbon office. The Service Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process.Your RoleConduct Service Management Reviews: In collaboration with key...
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Client Relationship Manager
Há 1 mês
Lisboa, Portugal Careerxtra Tempo inteiroClient Relationship Manager (Spanish speaking) Join our dynamic client's team in sunny Lisbon and be the face of the company's top-tier clients!As a Client Service Manager, you'll be the driving force behind client satisfaction and contract success. You'll build strong relationships, ensure smooth operations, and drive continuous improvement.What You'll...
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Lisboa, Portugal Careerxtra Tempo inteiroWe are working with a leading tech company that is looking to recruit a Client Service Manager for their Lisbon office.The Service Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process.Position: Client Service Manager (Spanish)Location: onsite in Lisbon,...
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Spanish Speaking Client Service Manager
2 meses atrás
Lisboa, Portugal Careerxtra Tempo inteiroJob Description: Client Service Manager with SpanishLocation: Onsite in Lisbon, PortugalJob Description:As a Client Service Manager in Spanish, you will play a crucial role in ensuring the successful delivery and management of services to our clients. Your primary responsibilities will include conducting service management reviews, maintaining client...
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Spanish-Speaking Project Manager
1 semana atrás
Lisboa, Portugal Crunch Fitness - Spanish Fort Tempo inteiroWorkster partners with a leading tech company that is looking to recruit a Project Manager for their Lisbon office.Your Role Leads and develops the project plans for medium and large projects.Can oversee multiple large to XL size projects with guidance from the project lead.Responsible for satisfying customer expectations on product quality functionality and...
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Spanish Speaking Customer Service Agent
5 meses atrás
Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro¡Hola, amigos! Are you passionate about providing excellent customer service? Do you have a knack for solving problems? If you're a natural communicator who's eager to help others, then we have the perfect role for you! We're on the hunt for a Spanish Speaking Customer Service Agent to join our team in beautiful Lisboa. As a Spanish Speaking Customer...
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Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro.Spanish-Speaking Client Service Manager In Lisbon, PortugalDescriptionYour Role & ResponsibilitiesThe Service Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process.Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and...
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Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroSpanish-Speaking Client Service Manager In Lisbon, PortugalDescriptionYour Role & ResponsibilitiesThe Service Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process.Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and...
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Client Relationship Manager
2 meses atrás
Lisboa, Portugal Careerxtra Tempo inteiroJoin our dynamic client's team in sunny Lisbon and be the face of the company's top-tier clients! As a Client Service Manager, you'll be the driving force behind client satisfaction and contract success. You'll build strong relationships, ensure smooth operations, and drive continuous improvement.What You'll Do Own client relationships, acting as their...
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Client Service Manager
3 semanas atrás
Lisboa, Portugal Tn Portugal Tempo inteiroJob Description: David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across Europe. We bring a fresh and innovative approach to recruitment services, acting as a liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate and leave each party satisfied....
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Client Service Manager
4 semanas atrás
Lisboa, Portugal Tn Portugal Tempo inteiroJob Description:David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across Europe. We bring a fresh and innovative approach to recruitment services, acting as a liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate and leave each party...
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Spanish Speaking Travel Advisor
5 meses atrás
Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro?Hot off the press! We’re on the hunt for a charismatic Spanish Speaking Travel Advisor to join our remote team at Patrique Mercier Recruitment! Are you a fluent Spanish speaker who is passionate about travel and customer service? Read on and find out if you're the perfect fit for our vibrant team! ? **Role Description**: As a Spanish Speaking Travel...
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Client Relationship Manager
2 meses atrás
Lisboa, Portugal Careerxtra Tempo inteiroJoin our dynamic client's team in sunny Lisbon and be the face of the company's top-tier clients!As a Client Service Manager, you'll be the driving force behind client satisfaction and contract success. You'll build strong relationships, ensure smooth operations, and drive continuous improvement.What You'll DoOwn client relationships, acting as their primary...
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Client Service Manager
Há 1 mês
Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every...
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Client Service Manager
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Lisboa, Portugal Tn Portugal Tempo inteiro.Job Description:Bringing a personalized approach to connecting exceptional talent with unique opportunities. Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs. Collaboration builds a stronger, more successful future – one strategic hire at a time.Join...
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Spanish Speaking Service Desk Systems Specialist
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Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiroHola, amigos! Are you ready to kickstart your career in the thriving industries, such as aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy? Get ready to jump with us into a world of exciting opportunities as a Spanish Speaking Service Desk Systems Specialist based in...
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Client Service Manager
Há 1 mês
Lisboa, Portugal Tn Portugal Tempo inteiro.Job Description: Bringing a personalized approach to connecting exceptional talent with unique opportunities. Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs. Collaboration builds a stronger, more successful future – one strategic hire at a time. Join...
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Client Service Manager
Há 1 mês
Lisboa, Portugal Tn Portugal Tempo inteiroJob Description:Bringing a personalized approach to connecting exceptional talent with unique opportunities. Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs. Collaboration builds a stronger, more successful future – one strategic hire at a time.Join...
