Assistant Service Manager
2 semanas atrás
.Social network you want to login/join with:Assistant Service Manager - Service Desk/Field Services/Network, PortoClient:Location: Porto, PortugalJob Category: OtherEU work permit required: YesJob Reference: bd30a3731828Job Views: 54Posted: 17.02.2025Expiry Date: 03.04.2025Job Description:Purpose & Overall Relevance for the Organization:At adidas, our belief is that "through sports we have the power to change lives".
Our EMEA Service Management team plays a key role in making adidas the best sports company in the world.
Become a part of our EMEA Service Management teamWe are looking for an Assistant Service Manager who will lead support for the largest regional operations environment.What can you expect?Business analysis: Understanding how business components work and assessing the business impact for any critical situation, change, or proposal.
Monitoring service delivery performance metrics with ITSM tools e.G., Aspen, Power BI, and liaising with managers and customers to ensure service level agreements are not breached.Change management: Engaging with project management to ensure that your and third-party provider services support teams are ready for possible consequences and have communication and reaction plans in hand.
Investigating recurring problems in systems, processes, and services.Critical Incident management: Managing critical incidents as needed.Expectation and Relationship management: Implementing stakeholder engagement/communications plans, managing resolutions, corrective actions, and lessons learned.
Collecting and using feedback from customers and stakeholders to measure the effectiveness of stakeholder management.People Management:- Self-driven team member, creating own goals and reporting on them.- Ability to adapt to changes.What are we looking for?We are looking for an enthusiastic and self-driven team member to serve our business according to ITIL standards and communicate globally with our stakeholders in business and IT.- Critical incidents handling (Major incident management experience).- At least one of the following must be met:At least 2 years of Service Management experience in a major MNC (preferably with Network providers).
Cisco Network vendors certification is desirable (CCNA and above).
Network administration experience with a clear understanding of WAN, SD-WAN, LAN, Firewall, IPS, Network Redundancy approaches, Switch, and Wi-Fi controller.
Information Security fundamentals knowledge.At least 2 years of Retail service desk experience (Office and Distribution Centres experience appreciated), including Laptops, Mobiles, Meeting rooms, POS machines, mobile POS, Digital devices, and cabling management.Strong risk and expectation management skills.Required skills:Functional process knowledge.Change Management.ITIL OR CCNA/Network certification preferred.Communication across teams.Conflict Management/De-escalation.What are we offering?Competitive salary and benefits.Hybrid work policy and flexible working hours
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Assistant Service Manager
Há 7 dias
Porto, Porto, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:Assistant Service Manager - Service Desk/Field Services/Network, PortoClient: Location: Porto, PortugalJob Category: OtherEU work permit required: YesJob Reference: bd30a3731828Job Views: 54Posted: 17.02.2025Expiry Date: 03.04.2025Job Description:Purpose & Overall Relevance for the Organization: At adidas, our...
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Administrative Assistant Manager
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Assistant Store Manager
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Assistant Service Delivery Lead
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Mo - Store Manager Assistant - Vila Do Conde
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Porto, Porto, Portugal Phiture Tempo inteiroA MO é uma marca internacional do Grupo Sonae, com mais de 120 pontos de venda. As coleções da MO são inspiração, moda e tendência, aliadas a uma vasta oferta de Essentials, indispensáveis a um lifestyle urbano e atual.Para integrar a Equipa da Loja MO, em VILA DO CONDE procuramos:STORE MANAGER ASSISTANT RESPONSABILIDADES Orientar a equipa para as...
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Executive Assistant Manager
Há 3 dias
Porto, Porto, Portugal TN Portugal Tempo inteiroJob OverviewThe Executive and Personal Assistant will play a critical role in supporting the leadership team at TN Portugal. This position requires a highly organized and proactive individual with excellent communication skills to manage complex schedules, travel arrangements, and correspondence.ResponsibilitiesManage calendars for multiple leadership team...
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Service Delivery Manager
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Porto, Porto, Portugal Tn Portugal Tempo inteiroJob Description: We are seeking a skilled Assistant Service Manager to lead support for our largest regional operations environment. The successful candidate will have experience in business analysis, change management, and critical incident management. They will be responsible for monitoring service delivery performance metrics, liaising with managers and...
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Project Manager Assistant
Há 2 dias
Porto, Porto, Portugal Phiture Tempo inteiro**Company Overview**We are a dynamic and innovative company that provides cutting-edge solutions in the financial sector.Our team is looking for a skilled Project Manager Assistant to join our international environment, where you will have the opportunity to work with the most advanced technologies.Main Responsibilities:Creation and closure of new projects...
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Sales Assistant
Há 4 dias
Porto, Porto, Portugal Grupo Brodheim Tempo inteiroReferência Anúncio: SA_VANS_MARSHOPPING_FTDescritivo marca | Função | Perfil: SA – Sales AssistantDetalhe da FunçãoCom mais de 75 anos de história e crescimento, o Grupo Brodheim é hoje a mais importante empresa de moda e ótica em Portugal.A missão de proporcionar a todos os nossos clientes e stakeholders um serviço de excelência e uma...
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Sales Assistant Maia Shopping
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Sales Assistant Maia Shopping
1 dia atrás
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Sales Assistant
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Porto, Porto, Portugal Grupo Brodheim Tempo parcialReferência Anúncio: SA_GUESS_NORTESHOPPING_PTDescritivo marca | Função | Perfil: SA – Sales AssistantDetalhe da FunçãoCom mais de 75 anos de história e crescimento, o Grupo Brodheim é hoje a mais importante empresa de moda e ótica em Portugal.Com a visão de ser a referência na gestão de retalho premium no mundo da moda e da ótica, é...
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Sales Assistant
Há 6 dias
Porto, Porto, Portugal Grupo Brodheim Tempo inteiroReferência Anúncio: SA_GUESS_NORTESHOPPING_FTDescritivo marca | Função | Perfil: SA – Sales AssistantDetalhe da FunçãoCom mais de 75 anos de história e crescimento, o Grupo Brodheim é hoje a mais importante empresa de moda e ótica em Portugal.Com a visão de ser a referência na gestão de retalho premium no mundo da moda e da ótica, é...
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Sales Assistant
Há 7 dias
Porto, Porto, Portugal Zadig&Voltaire Tempo inteiroWe are currently seeking a Sales Assistant who will report to the Store Manager as part of our team in Porto.The role of Sales Assistant is an essential part of the retail function. Connecting and engaging with the Zadig&Voltaire customers, supporting the day to day activities of their team and store. We are looking for someone who is attentive, reliable,...
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Sales Assistant
1 dia atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroWe are currently seeking a Sales Assistant who will report to the Store Manager as part of our team in Porto.The role of Sales Assistant is an essential part of the retail function. Connecting and engaging with the Zadig&Voltaire customers, supporting the day-to-day activities of their team and store. We are looking for someone who is attentive, reliable,...
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Administrative Assistant
Há 22 horas
Porto, Porto, Portugal Phiture Tempo inteiroKey ResponsibilitiesSupport the project management team in maintaining project excellence activitiesContribute to the preparation of project plans and manage project office tasksEnsure effective internal and external communicationPrepare and follow up on meetings and presentationsAct as a backup for the project manager when neededIn addition, the Project...
