Supervisor For Bol.Com

What you can expect Are you keen on developing a team and keeping them motivated? Would you like to play a key role in delighting our customers and maintaining customer loyalty and satisfaction?
Then this opportunity may be for you
What you'll do Managing a team of approximately 15 agents; Responsible for the development of each individual, to be accountable for the quality, productivity and attendance of the team; Proactively maintain and deliver the required service levels to maximize the productivity in the team to ensure the desired operational margin. What you'll need Native Dutch speakers; English B2 minimum; Availability to work in shifts from Monday to Sunday between 7h-23h; Experience managing teams (preferred); Good communication skills. Benefits Excellent work opportunity in a dynamic leading multinational company; Possibility of cooperation with leaders in various industries; Investment in training and personal development; Modern, centrally located buildings with canteen facilities and an excellent public transportation connection; Health Insurance; Possibility to live in one of our apartments; Initial flight expenses refund; Annually complementary return flight to your home country (within Europe); Free Portuguese language courses, sport activities and organized events; Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit. Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.