German Customer Support Specialist In Porto

3 semanas atrás

Porto, Porto, Portugal Cross Border Talents Tempo inteiro

Kickstart Your Career as a Customer Success Specialist
Join a team that thrives on creativity, collaboration, and adaptability in a fast-paced, dynamic setting.
This could be the perfect next step in your professional journey
About Us: We are dedicated to delivering exceptional service to both our clients and their customers.
Driven by innovation, our talented team and commitment to quality ensure our continued success and growth.
Role Overview: As a Customer Success Specialist, you will serve as the primary point of contact for clients, resolving issues and ensuring seamless customer experiences.
Your dedication to providing personalized service and excellence will help us maintain our reputation for outstanding support.
Key Responsibilities: Customer Engagement: Engage with clients through phone, email, and chat, addressing their needs with care and efficiencyCustom Solutions: Understand customer requirements and provide customized resolutions that exceed expectationsTeam Collaboration: Work alongside colleagues to resolve issues quickly and enhance the overall customer experienceData Accuracy: Keep accurate and up-to-date customer records for seamless service deliveryExceptional Service: Consistently provide high-quality interactions that foster trust and loyalty Requirements: Proficiency in German (C1/C2 level)Proficiency in English (B2 level)EU citizenship or a Portuguese residency cardAt least one year of experience in Customer Support or a related role.Strong analytical, leadership, and communication abilitiesDesire to learn and advance in the field Why join us: Competitive Salary: Your expertise and dedication are rewardedLanguage Bonus: Additional rewards for your language proficiencyMeal Allowance: Daily support during your work hoursHealth & Life Insurance: Comprehensive benefits for your well-beingCollaborative Team: Be part of a communicative and supportive work environmentRelocation Assistance: Smooth transition support for your moveOnsite Work Environment: Be part of a supportive and communicative team Ready to Take Your Career to the Next Level?
Apply now and be a key player in delivering outstanding customer experiences while advancing your career

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