Customer Support Agent With German

Há 7 dias

Lisboa, Portugal Salve.Inno Consulting Tempo inteiro

Bringing a personalized approach to connecting exceptional talent with unique opportunities.
Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs.
Collaboration builds a stronger,  more successful future – one strategic hire at a time.
Join the team as a Customer Support Agent with proficiency in German.
This crucial role ensures our customers receive outstanding service and support, enhancing satisfaction and fostering loyalty as we strive for excellence.
Primary Responsibilities Engage with customers through multiple channels (phone, email, and chat).
Ensure a high level of customer satisfaction by delivering professional support.
Address and resolve customer complaints, providing timely and appropriate solutions and alternatives.
Diagnose client issues, troubleshoot, and provide solutions.
Recognize when issues require escalation to other departments or senior representatives.
Work collaboratively with team members to resolve or close help tickets effectively.
Document actions taken, categorize cases, and identify potential bugs for the engineering team.
Maintain and update all relevant administrative forms related to the role.
Skills and Qualifications Native or fluent German language skills (spoken and written) and proficiency in English (minimum B2 level).
Exceptional written and verbal communication skills to convey technical information to non-technical users.
Resourceful, resilient, and able to stay composed in all situations.
Strong time management skills, able to meet tight deadlines with minimal supervision.
Capable of working independently, while also being an effective team player.
Benefits Competitive salary based on experience, skills, and performance.
Opportunity to join a dynamic and creative team with a positive and friendly environment.
Access to resources and support to achieve your full potential.
Meal allowance.
Rotating weekly shifts with colleagues covering line hours from Monday to Sunday, 7 AM - 11 PM.
Transportation allowance.
Private health insurance.
Annual performance-based bonus.
Relocation support and assistance with accommodation.
And much more
Application Procedure If you are passionate about delivering excellent customer service and eager to join an innovative team, we invite you to apply.
Please submit your CV along with a cover letter detailing your experience and skills related to customer support in German.
Click 'Apply Now' to embark on an exciting career path with us.
Commitment to Diversity and Equal Opportunities We are an equal opportunity employer committed to creating a diverse, inclusive, and equitable workplace.
We welcome applications from all qualified candidates, regardless of race, gender, disability, age, sexual orientation, or religious beliefs.
Our commitment to diversity and equality is a cornerstone of our company ethos.

  • Customer Support Agent

    4 meses atrás

    Lisboa, Portugal German Etrade Gmbh Tempo inteiro

    Position: German Customer Support Agent (Video streaming)Location: Lisbon, PortugalEmployment type: Full-time DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chats) Ensure customer satisfaction and provide professional customer support Handle customer complaints, provide appropriate solutions and...

  • German Customer Support Agent in Lisbon

    3 semanas atrás

    Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    About the RoleWe are seeking a skilled German Customer Support Agent to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients in Germany and other German-speaking countries. Your primary focus will be on bridging the gap between our hotels and suppliers, ensuring...

  • Customer Support Agent with German

    5 meses atrás

    Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration we are working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Location: Lisbon (Santos), Portugal Employment type: Full-time **DUTIES AND...

  • Customer Support Agent With German

    Há 1 mês

    Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In collaboration we are working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon.The successful employee would support customers who own a premium membership of a streaming platform.Location: Lisbon (Santos), Portugal Employment type: Full-time DUTIES AND...

  • Customer Support Agent with German

    5 meses atrás

    Lisboa, Portugal Top Line Europa Tempo inteiro

    The successful employee would be managing a social media part of a popular streaming service platform. Position: German Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate...

  • German Senior Customer Support Agent In Lisbon

    3 meses atrás

    Lisboa, Portugal Customer Labs Tempo inteiro

    About Lisbon Lisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view. About the job We help companies modernize technology, reimagine processes and transform experiences, so they stay ahead in a...

  • Customer Support Agent With German

    4 meses atrás

    Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience  around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!In collaboration we...

  • German Senior Customer Support Agent In Lisbon

    3 meses atrás

    Lisboa, Portugal Customer Labs Tempo inteiro

    About LisbonLisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view.About the jobWe help companies modernize technology, reimagine processes and transform experiences, so they stay ahead in a...

  • German Customer Support Agent

    Há 7 dias

    Lisboa, Portugal Atlean World Tempo inteiro

    For this particular position, we are working with a well established Customer Support company to find a German Contact Agent. This position is full-time and will be based in Portugal. **Your Responsibilities**: - Acting as first point of contact for customers - Managing concerns and complaints accordingly - Providing technical support for pc-related...

  • Customer Support Agent With German

    Há 1 mês

    Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In collaboration we are working with a leading multinational technology BPO business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon.The successful employee would be managing a social media part of a popular streaming service platform.DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels...

  • Customer Support Agent

    5 meses atrás

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...

  • Senior Customer Support Agent

    5 meses atrás

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit an experienced German-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: -...

  • Customer Support Agent

    5 meses atrás

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology BPO business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would be managing a social media part of a popular streaming service platform. Position: Customer Support Agent Location: Lisbon,...

  • German Speaking Network Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal German-World, Inc Tempo inteiro

    Job Title: German-Speaking Network Support AgentGerman-World, Inc is seeking a highly skilled German-speaking Network Support Agent to join our team in Lisbon. As a Network Support Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Review Telco Access and Circuit orders to...

  • German Speaking Network Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal German-World, Inc Tempo inteiro

    Job Title: German-Speaking Network Support AgentGerman-World, Inc is seeking a highly skilled German-speaking Network Support Agent to join our team in Lisbon. As a Network Support Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Review and analyze network checks and site...

  • Customer Support Agent

    Há 7 dias

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon.The successful employee...

  • German Customer Service Representative

    3 semanas atrás

    Lisboa, Lisboa, Portugal German Etrade Gmbh Tempo inteiro

    Customer Service Agent - German MarketWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent in the German market. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • German-Speaking Customer Support Specialist

    2 meses atrás

    Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    German-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using various...

  • German-Speaking Customer Support Specialist

    2 meses atrás

    Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    German-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform. Your Tasks: Communicate with customers using...

  • German Customer Support Agent for Portugal

    3 semanas atrás

    Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Customer Support Agent for German-Speaking ClientsAre you a customer-focused individual with excellent communication skills in German? Do you enjoy working in a dynamic and fast-paced environment? We are seeking a Customer Support Agent to join our team in Lisbon, Portugal, to provide top-notch support to our German-speaking clients.About the Role:Handle...