Resource Operations Manager
3 semanas atrás
Company Description
We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.
Job DescriptionThe Resource Operations Manager is an individual contributor role critical to driving growth, sustainability, and resource optimization within the CTPO. This position provides a platform for ongoing organizational and people development, ensuring long-term impact.
Reporting directly to the Strategic Operations Director, you will be a key member of the Strategic Operations Office (SOO), a team focused on the company's highest strategic priorities for CTPO. You will collaborate with senior stakeholders across platforms and business units on initiatives that promote global alignment and functional progress.
The Strategic Operations Office, an extension of the CPTO leadership team, is responsible for providing structure, oversight, and strategic support to drive technology and product initiatives with efficiency, clarity, and alignment to the company's core objectives. SOO integrates key functions like resource planning, risk management, performance metrics, and process optimization, all while supporting change management and fostering seamless collaboration between product, engineering, and other departments. This ensures that teams are equipped to execute projects with precision while aligning with broader organizational goals and adapting to changes in priorities or processes.
As the Resource Operations Manager, you will be pivotal in ensuring the right people are in place at the right time to meet project deadlines and deliver value. Your focus will be on managing the allocation and optimization of engineering resources across the matrix delivery model, aligning resources with project timelines and scope. You'll work closely with engineering managers, delivery managers, and the Strategic Operations Director to design and implement a robust resource management governance model that supports end-to-end project execution.
You will track resource utilization, identify gaps, and provide actionable insights to improve operational efficiency. Your strategic contributions will ensure streamlined resource planning, facilitating the smooth delivery of matrix-driven projects. Additionally, you will support the decision-making process by providing data and metrics for performance monitoring and defining the reporting framework and its utilization.
If you're an experienced resource manager with a strong problem-solving mindset and a passion for both technology and people, this is your opportunity to lead in a dynamic, high-impact area.
Key Responsibilities & Accountabilities:Develop and implement a comprehensive resource planning model to ensure effective resource allocation and utilization.Oversee the allocation of engineering resources throughout the matrix delivery lifecycle, ensuring alignment with project timelines and scope.Continuously track and monitor resource utilization, identifying opportunities to optimize usage and enhance operational efficiency.Support workforce planning and manage resource competencies to ensure the right skills are available at the right time.Collaborate with the CPTO's strategic training plan to provide insights that inform resource development needs.Partner with the Matrix Delivery Governance Board to ensure resource requirements align with the project pipeline and delivery needs.Proactively identify and address resource gaps in anticipation of upcoming projects or product releases.Produce regular resource capacity reports for the Strategic Operations Director, detailing resource utilization, capacity, and potential bottlenecks to support informed decision-making and necessary adjustments.Key Interfaces and Ways of Working:Collaborate closely with leadership to provide insights and support the decision-making process.Engage with stakeholders to communicate resource plans, address concerns, and resolve any issues.Implement and promote best practices for resource management and optimization across teams.Proactively plan and forecast resource needs to ensure alignment with upcoming projects and initiatives.Reconcile varying stakeholder perspectives to drive business outcomes and achieve results.QualificationsSkills, Knowledge, and Experience: Strong organizational and project management abilities, with a proven track record of managing resource allocation across multiple projects while ensuring deadlines are met.Demonstrated experience in optimizing resources to drive commercial and customer outcomes, particularly within a SaaS model.Exceptional problem-solving and decision-making skills, with the ability to quickly and effectively resolve resource-related challenges that may impact project success.Experience managing technical resources and leading large, complex teams.Excellent interpersonal skills with the ability to collaborate effectively within a team environment.Strong analytical and problem-solving skills, with a keen attention to detail and a logical, methodical approach.Proactive, with the ability to anticipate and address challenges before they arise.A people-oriented mindset, focusing on team collaboration and development.Solid understanding of the SaaS industry and its unique demands.Project management experience is a plus.Additional InformationJoin Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We're a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us.
At Unit4, we offer: A culture built on trust - giving you the freedom and autonomy to be successful, balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being, talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry.A commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet.A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.
#J-18808-Ljbffr
-
Resource Operations Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro.We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions.We've innovated and taken a new approach to delivering ERP that works for people.Self-driving, adaptive and intuitive software that is changing the way people work.Our solutions empower people and deliver a better people...
-
Resource Operations Manager
1 semana atrás
Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiroWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions.We've innovated and taken a new approach to delivering ERP that works for people.Self-driving, adaptive and intuitive software that is changing the way people work.Our solutions empower people and deliver a better people...
-
Resource Operations Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Unit4 Tempo inteiroWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...
-
Strategic Resource Manager
Há 4 dias
Lisboa, Lisboa, Portugal Unit4 Tempo inteiroAbout the RoleWe are seeking a highly skilled Resource Operations Manager to join our team. As a key member of the Strategic Operations Office, you will play a critical role in driving growth, sustainability, and resource optimization within the CTPO. Your primary focus will be on managing the allocation and optimization of engineering resources across the...
-
Global Service Operations Manager
Há 2 dias
Lisboa, Lisboa, Portugal Axa Group Operations Tempo inteiro**About Technology Resilience Services**Axa Group Operations provides Technology Resilience Services to its entities and external suppliers. Our team is dedicated to securing business continuity in case of disasters or crises.**Job Description**We are seeking an experienced Global Service Operations Manager to join our Global Service Operations Department....
-
Resource Optimization Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Unit4 Tempo inteiroJob DescriptionThe Resource Operations Manager plays a pivotal role in driving growth, sustainability, and resource optimization within the CTPO. This position provides a platform for ongoing organizational and people development, ensuring long-term impact.This individual will be responsible for managing the allocation and optimization of engineering...
-
Staffing and Resource Manager
Há 22 horas
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroStaffing and Resource ManagementWe are looking for an experienced Staffing and Resource Manager to join our team. This role is responsible for optimizing staffing and resource allocation to ensure efficient and effective service delivery.Main ResponsibilitiesEnhances remote workforce efficiency through strategic planning and AI-driven automations to optimize...
-
Operations Manager
Há 2 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroSocial network you want to login/join with:Operations Manager - Get Hired Fast, LisboaClient:CapgeminiLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:46Posted:23.01.2025Expiry Date:09.03.2025Job Description:We are looking for an enthusiastic Operations Manager to join our all-star team at Capgemini in...
-
Cloud Resource Management Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro.We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions.We've innovated and taken a new approach to delivering ERP that works for people.Self-driving, adaptive and intuitive software that is changing the way people work.Our solutions empower people and deliver a better people...
-
Lisboa, Lisboa, Portugal Match Profiler Tempo inteiroResource Management for Operations and Exercises (m/f) - RemoteMatch Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our...
-
Support Operations Manager
Há 4 dias
Lisboa, Lisboa, Portugal Expleo Tempo inteiroOverviewAs a Support Operations Manager, you will play a crucial role in supporting senior project managers with project coordination and procurement activities.Your primary responsibilities will include planning and coordinating project resources, maintaining project data repositories, and communicating effectively with stakeholders.Main...
-
Operations Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Cisco Systems, Inc. Tempo inteiroOperations Manager - Partners / DistributionLocation: Oeiras, PortugalArea of Interest: Business Strategy and OperationsJob Type: ProfessionalJob Id: 1432548The RoleThe Operations Manager is the bridge between (EMEA Commerce) Operations organization and Cisco's client (Partner/Distribution/Customer/ Field) experience.As the trusted advisor to our clients,...
-
Operations Manager
Há 4 dias
Lisboa, Lisboa, Portugal Cisco Tempo inteiroOperations Manager - Partners / DistributionLocation: Oeiras, PortugalArea of Interest: Business Strategy and OperationsJob Type: ProfessionalJob Id: 1432548The RoleThe Operations Manager is the bridge between (EMEA Commerce) Operations organization and Cisco's client (Partner/Distribution/Customer/ Field) experience.As the trusted advisor to our clients,...
-
Human Resources Manager
Há 7 dias
Lisboa, Lisboa, Portugal Devoteam Portugal Tempo inteiroAt Devoteam Portugal, we're seeking a Human Resources Manager to join our team. As a Resource Manager, you'll be responsible for managing the talent pipeline efficiently, ensuring that client requests for specific profiles are met promptly, either through internal resources or external recruitment.Key ResponsibilitiesUnderstand and prioritize client needs:...
-
Strategic Resource Manager
1 dia atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroAbout EY Strategy and TransactionsEY Strategy and Transactions offers advisory services to help clients navigate complex business landscapes. Our team of experts provides support in mergers and acquisitions, private and public offerings, valuations, business modelling, due diligence, and financial consulting.Your RoleAs a key member of our team, you will be...
-
Human Resources Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Mypeople Unipessoal Lda Tempo inteiroTo a very dynamic and fast-paced environment services company, we are looking for professionals who make a difference, professionals with a will, who take companies to new heights. We want to make you happy and fulfilled professionally.Based in Oeiras, the Human Resources Manager will have the responsibility to create our first Human Resources Department -...
-
System Operations Manager
Há 6 dias
Lisboa, Lisboa, Portugal Sensei Tempo inteiroDriving Business SuccessAt Sensei, we're committed to driving business success through innovative technology solutions and exceptional IT support.We're seeking a seasoned System Operations Manager to join our team and lead the implementation of our IT infrastructure.Key ResponsibilitiesOversee the design, implementation, and maintenance of high-performing...
-
Resource Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Devoteam Portugal Tempo inteiroJob Description As a Resource Manager, you'll manage the talent pipeline efficiently, ensuring that client requests for specific profiles are met promptly, either through internal resources or external recruitment.Ensures the right profiles to each client.Key Responsibilities Understand and prioritise client needs: This includes collaborating with sales to...
-
Human Resources Business Partner
Há 5 dias
Lisboa, Lisboa, Portugal Balazs Tempo inteiroAbout the RoleWe are seeking a seasoned Human Resources professional to lead our HR BSC Operations team. As an HR BSC Operations Manager, you will oversee the day-to-day operations of the team, ensuring legal compliance and that service delivery meets agreed-upon standards (SLAs). Your responsibilities will include developing, implementing, and monitoring...
-
Resource Manager
2 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroAs a Resource Manager, you'll manage the talent pipeline efficiently, ensuring that client requests for specific profiles are met promptly, either through internal resources or external recruitment. Ensures the right profiles to each client.Key Responsibilities1. Understand and prioritise client needs: This includes collaborating with sales to gather...
