Customer Service For Salt
2 semanas atrás
Are you looking for a promising career as a Customer Service Representative for Salt? Do you have natural communication and problem-solving skills? Then, you are the one we are looking for
In this role, you will provide friendly and personal customer service to customers over the phone and via email in Italian. You will have the opportunity to work in a fast-growing and multicultural environment.
We will provide you with intensive training and give you the right tools to grow within our international company. Don't miss this opportunity to build a successful career in one of the best companies to work in Portugal
Whoever you are. Whatever you do. Wherever you're from. Here you will feel welcome. We love to collaborate with each other and solve our customers' challenging problems.
What you'll do Provide customer service with the highest level of kindness and professionalism;
Assist, by phone or email, with any customer questions and concerns regarding products, contract issues, and mobile bundles;
Answer payment transactions and invoice queries;
Advise on current mobile phones and provide technical support;
Advise existing and potential clients on tariffs and current offers;
Provide recommendations on additional options and manage customer data reliably.
What you'll need Native or near-native Italian speaker;
Proficient oral and written communication in English (minimum B2 level);
Excellent communication skills;
Customer-oriented;
Proactive in promoting effective problem solving;
Ability to build and maintain positive relationships with customers.
Join us and find your place at Teleperformance Portugal.
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