Dutch-Speaking Customer Support Representative For Renewable Energy Company
Há 5 dias
Dutch-speaking Customer Support Representative for Renewable Energy Company in Lisbon Are you ready to embark on an exciting career journey in Lisbon?Join a dynamic team as a Dutch-speaking Customer Support Representative for a leading renewable energy company.At our heart, we're all about providing exceptional customer experiences.Here's your chance to make a meaningful impactAbout the Company At the forefront of renewable energy, we are committed to making a positive impact on the environment.Join us in our mission to drive sustainable energy solutions.Your Profile - Proficient Dutch and fluent English - Excellent communication skills, empathy, and team spirit.- Previous experience in Customer Service is a plus.- Attention to detail – recognizing that small details can make the biggest difference.- Demonstrated ability to work independently and make decisions with minimal supervision.- Passion for delivering exceptional customer experiences.Your responsibilities: You will be at the forefront of our mission to deliver top-notch customer service in the renewable energy sector.- Promptly responding to customer inquiries.- Engaging with customers through various communication channels.- Addressing and resolving customer concerns and complaints.- Developing an in-depth knowledge of our products to effectively answer questions.- Processing customer orders, forms, applications, and requests.- Maintaining records of customer interactions, transactions, comments, and complaints.- Collaborating and coordinating with colleagues when necessary.- Providing valuable feedback to improve our customer service process.? Benefits: - Competitive wages with fourteen monthly payments per year - Relocation package (Flight reimbursement, financial support for accommodation) - Health Insurance from day one of your contract - Performance Bonus - Meal allowance in voucher card (net) - Major Care (up to 6 appointments per support area: psychological, financial, legal and psychosocial) - Urban Sports free membership - Flexible work schedules - Well-being campaigns, training and development programs, partnerships/discounts, and year-round events - Feel Good Community - Tailored wellness and psychological support for our teams - Opportunities for career progression and international growth - Refer a friend program and other incentives - A modern work environment in an attractive location with excellent public transport connections - Experience the vibrant city of Lisbon, known for its quality of life Join us in creating opportunities and making a difference in the world of renewable energy.Your journey starts here in Lisbon.
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