It Support Specialist M365: Device Management And Endpoint Security

3 semanas atrás


Porto, Porto, Portugal Analytichem Group Tempo inteiro

.IT Support Specialist M365: Device Management and Endpoint SecurityAt Analytichem we are looking for inquisitive individuals to help us build a global organization that enables our customers' science.
Our products help customers make better measurements in analytical chemistry and microbiology.
We create the highest quality reference materials for inorganic and organic analysis, culture media, laboratory consumables, and sample preparation equipment that supports the measurements that matter to everyday life.Our customers enhance the global infrastructure by producing the critical materials needed to manufacture everything from electronics to roads.
They safeguard the environment, food, and water by testing for contaminants from heavy metals to bacteria.
They are also forward-looking, doing the R&D work needed to create the products that will support the needs of Industry 4.0 and the green economy.We take pride in producing the best products that enable our customers to do the critical science that makes a difference in society.
We are a global community with production sites across three continents and are building a diverse and inclusive workforceThe role:Join our team as a dedicated and experienced IT Support Specialist to transform company operations worldwide.
This role is crucial in managing devices, ensuring endpoint security, overseeing mobile device management, and focusing on compliance, data protection, and overall security posture.Key Responsibilities:· Device and Endpoint Management (Intune):o Manage and maintain Windows, android, iOS, and Mac devices using Microsoft Intune.o Intune policy creation and troubleshooting; o Autopilot implementation and troubleshooting; o Compliance and configuration policy implementation and troubleshooting; o Application creation via Intune and troubleshooting; o Windows updatesimplementation and troubleshooting for Intune· Security:o Manage and oversee the deployment, configuration, and maintenance of Microsoft Defender solutions, including Defender for Endpoints, Defender for Office 365, Defender for Identity, and more.o Develop and implement security policies, procedures, and best practices to ensure the highest level of protection for our clients.o Monitor and analyze security alerts and incidents and respond promptly to mitigate risks.o Collaborate with cross-functional teams to integrate Microsoft Defender solutions with other security tools and technologies.· General IT Support:· Follow up on IT tickets (JIRA) and ensure problems are fully resolved.· Provide support on M365, Endpoint configurations and any other hardware/software issues.· Collaborate with local IT teams worldwide to optimize system performance.· Documentation of all that will be implemented/configured.About You:
- Bachelor's degree in computer science, Information Technology, or a related field



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