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Deutschsprachiger Social Media Content Moderator

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Wir suchen deutsche Junior Social Media Content Moderatoren, die ihre Karriere im Bereich Digitales Marketing und Online-Werbung starten möchten.
Verantwortlichkeiten : B2B-Support für kleine und mittelständische Unternehmen per Chat, E-Mail und Telefon Beratung von B2B-Kunden bei der Optimierung ihrer Werbebasis im Bereich Online- und Digitalwerbung Bereitstellung von Pre- und Post-Sales-Support für alle Self-Service-Produkte Empfehlungen zu gängigen B2B-Problemen oder häufig gestellten Fragen geben Aufrechterhaltung und Sicherstellung eines hohen Maßes an Kundenzufriedenheit Erkennen von Trends und Lösen von Problemen, mit denen mehrere SMB-Kunden konfrontiert sind Bereitstellung von Kundeneinblicken und Feedback von unseren B2B-Kunden für die Technik   VORAUSSETZUNGEN Deutsche Muttersprache oder sehr gute Deutschkenntnisse (C2) Fortgeschrittene Englischkenntnisse in Wort und Schrift Ausgeprägte Kommunikationsfähigkeiten mit ausgezeichneten Fähigkeiten in Telefongesprächen, aufmerksames Zuhören und hervorragende schriftliche Fähigkeiten Wunsch zu lernen und sich weiterzuentwickeln, ein neugieriger Ermittler und Problemlöser zu sein Erfahrung mit Online-Werbeprodukten und sozialen Medien wird als Pluspunkt betrachtet Sie müssen die EU-Staatsbürgerschaft besitzen Sie müssen ortsansässig sein oder bereit sein, nach Lissabon, Portugal, umzuziehen.
Vorteile Wettbewerbsfähiges Gehalt (1.300€ brutto (ohne Haus) oder 1000€ brutto (mit Haus + Spesen) Zusätzliche Produktivitätsprämien Erstklassige Fortbildung und Entwicklung Möglichkeiten der beruflichen Entwicklung Multikulturelles und modernes Arbeitsumfeld Sport Umzugspaket abgedeckt