Tech Systems Support Analyst With English
2 meses atrás
Opportunity to join a growing project in our company based in Oeiras, LisbonJob OverviewThe Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and HCPs participating in a study. As a Contact Center Analyst, they will facilitate completion of protocol specific tasks remotely using the telephone, email, fax and various portals.Some of the duties include (but are not limited to):Providing information and follow up to incoming calls and emails per project directionAdministering informed consent verbally or onlineFollowing up with patients and or HCPs per protocolCollecting and entering data in the study electronic data capture system (EDC) per protocolRecognizing and escalating any AE/SAE according to protocolResolving any data queriesMaintaining investigator site file as necessaryREQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Education & experience:College certificate or equivalent experience (12 years of studies); Previous experience in aBPO with technology support or clinical a plus; Knowledge of Pharma industry is a plus; Mandatory skills:English - Professional proficiency; Fluent in Dutch - Mandatory; Windows Operating System;Microsoft Office; Mandatory Competence:Strong Communication Skills; Customer service experience; Problem solving skills;Ability to think logically; Ability to work under pressure; Team player;Abilityto learn quickly; Empathy;Thorough;Methodical; If you're not a EU citizen you must have a resident visa or a permanent visa.#J-18808-Ljbffr
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Lisboa, Portugal Iqvia Tempo inteiroTech Systems Support Analyst with English & Dutch Opportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview The Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center...
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Lisboa, Portugal Iqvia Tempo inteiroTech Systems Support Analyst with English & DutchOpportunity to join a growing project in our company based in Oeiras, LisbonJob OverviewThe Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst...
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Lisboa, Portugal Iqvia Tempo inteiroTech Systems Support Analyst with English & DutchOpportunity to join a growing project in our company based in Oeiras, LisbonJob OverviewThe Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst...
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Lisboa, Portugal Iqvia Tempo inteiroTech Systems Support Analyst with English & Dutch Opportunity to join a growing project in our company based in Oeiras, LisbonJob OverviewThe Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center...
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Tech Systems Support Analyst With English
2 meses atrás
Lisboa, Portugal Iqvia Llc Tempo inteiroTech Systems Support Analyst with English & Dutch Apply Locations: Lisbon, Portugal Time Type: Full time Posted on: Posted 3 Days Ago Job Requisition ID: R1445031 Opportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview The Contact Center Analyst will support several studies/programs such as Medical information inquiries,...
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Tech Systems Support Analyst With English
2 meses atrás
Lisboa, Portugal Iqvia Argentina Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, LisbonJob Overview The Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and...
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Tech Systems Support Analyst With English
2 meses atrás
Lisboa, Portugal Iqvia Argentina Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, Lisbon Job Overview The Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and...
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Tech Systems Support Analyst With English
2 meses atrás
Lisboa, Portugal Iqvia Argentina Tempo inteiroOpportunity to join a growing project in our company based in Oeiras, LisbonJob OverviewThe Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiroJob Title: Tech Systems Support Analyst With EnglishJob Overview:The Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, and collecting patient-reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and HCPs participating in...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Tempo inteiroTechnical Support Analyst with English and Dutch Opportunity to join a growing project in our company based in LisbonJob OverviewThe Technical Support Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Technical Support Analyst...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiroJob OverviewThe Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and HCPs participating in a study. As a Contact Center Analyst, they will...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiro**Job Overview**The Contact Center Analyst will support several studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for patients and HCPs participating in a study. As a Contact Center Analyst, they will...
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Data Analyst
2 semanas atrás
Lisboa, Lisboa, Portugal Veeva Systems, Inc. Tempo inteiroAbout the RoleVeeva Systems, Inc. is a rapidly growing tech company seeking a skilled Data Analyst to join its team. As a Data Analyst, you will be responsible for ensuring the quality and compliance of our data, extracting insights from large databases, and providing valuable information to stakeholders. Your expertise will be essential in building and...
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Tech Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiroJob Title: Tech/Systems Support Analyst With EnglishJob Summary: We are seeking a highly skilled Tech/Systems Support Analyst with English to join our team at IQVIA LLC. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Responsibilities:Provide technical...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiroContact Center Analyst OpportunityThe Contact Center Analyst will play a crucial role in supporting various studies and programs within our company based in Oeiras, Lisbon. This position will be responsible for providing information and follow-up to incoming calls and emails, administering informed consent, collecting and entering data in the study...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal IQVIA Tempo inteiroOpportunity to contribute to a growing project in our company based in Oeiras, Lisbon.RESPONSIBILITIES:The Contact Center Analyst will support various studies/programs such as Medical information inquiries, supporting pregnancy registries, collecting patient reported outcomes (PROs) over the phone. The Contact Center Analyst will be the primary contact for...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal IQVIA Tempo inteiroOpportunity to Contribute to a Growing ProjectJob OverviewThe Contact Center Analyst will provide critical support for various studies and programs, including medical information inquiries, pregnancy registries, and patient-reported outcomes. As the primary contact for patients and healthcare professionals, the analyst will facilitate completion of...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiroJob OverviewThe Contact Center Analyst will support various studies/programs, including Medical information inquiries, pregnancy registries, and patient-reported outcomes (PROs) over the phone. As the primary contact for patients and healthcare professionals, they will facilitate protocol-specific tasks remotely using the telephone, email, fax, and various...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiroJob OverviewThe Contact Center Analyst will play a crucial role in supporting various studies and programs within our company based in Oeiras, Lisbon. This position will be responsible for providing information and follow-up to incoming calls and emails, administering informed consent, collecting and entering data in the study electronic data capture system,...
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Tech Systems Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiroJob OverviewThe Contact Center Analyst will support several studies/programs, facilitating the completion of protocol-specific tasks remotely using the telephone, email, fax, and various portals.Key Responsibilities:Providing information and follow-up to incoming calls and emails per project directionAdministering informed consent verbally or onlineFollowing...