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Job Title: German Customer Advisor (C2 Level) with B2 English Location: Porto, Portugal Company: Cross Border Talents Recruiter: Flora Join Our Team at Cross Border Talents Are you a fluent German speaker with strong English skills? Do you enjoy helping people and solving problems? Cross Border Talents is looking for you We are a global recruitment company passionate about matching talented individuals with exciting career opportunities. We are currently seeking a German Customer Advisor to join our dynamic team in Porto, Portugal. What Youll Do: Connect with Customers: Use your German and English language skills to engage with customers via phone, email, and chat. Solve Problems: Listen to customer issues, identify solutions, and resolve their concerns efficiently and effectively. Provide Information: Share accurate and helpful information about our products and services. Record Interactions: Keep detailed records of customer interactions, feedback, and actions taken. Build Relationships: Foster positive relationships with customers through excellent service and communication. Collaborate: Work closely with team members and other departments to ensure customer satisfaction and continuous improvement. What Youll Bring: Language Skills: Native or near-native proficiency in German (C2 level) and good command of English (B2 level). Experience: Previous experience in customer service or a similar role is a plus. Communication: Strong verbal and written communication skills. Problem-Solving: Ability to think on your feet and provide solutions. Empathy: A customer-first attitude and the ability to understand and address customer needs. Tech Savvy: Familiarity with CRM systems and basic computer skills. Why Join Us? Location: Work in the vibrant city of Porto, known for its rich culture and beautiful scenery. Team Spirit: Be part of a supportive and collaborative team environment. Career Growth: Opportunities for professional development and career advancement. Global Reach: Gain experience in a global company with diverse clients and projects. Ready to take your career to the next level? Apply now and become a part of our Cross Border Talents family How to Apply: Send your resume Cross Border Talents #J-18808-Ljbffr
