Application Support Engineer

2 meses atrás

Porto, Portugal Closer Tempo inteiro

Mutual Respect, Accuracy, Creativity, and Critical Sense. Do you see yourself within these values? Let's continue… Closer is a tech company created in 2006. Carrying innovation in our DNA, we are a 100% Portuguese company that has already expanded to other 5 different countries. Being proud of our steady growth and impact in the IT market, we are conscious of the importance of the role of our people on this path.

Tasks We are looking for a Application Support Engineer (Porto/Portugal)

Requirements +3 years of experience on the Application Support Engineer function;
Effectively manage and solve production incidents;
Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, etc.);
Participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA and networking;
Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need);
Manage backup data and ensure regular restoring tests;
Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines;
Control load capacity for the applications;
Contribute consistently to the continuous automation and improvement of existing procedures;
Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards.
English proficiency;
French is a plus.

We believe we are the ones too, by: Providing a Multidisciplinary Team; Allowing you to bring your sneakers to work; Helping you reach happiness.

Oh… and by the way, we also have: Several challenging complex projects; Stimulating teams and leaders; World-class Clients and Partners. If you believe in this match as much as we do, apply for.

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