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.Job InformationIndustry: RetailCity: LisbonState/Province: LisboaCountry: PortugalJob DescriptionSuporte à administração de infraestrutura e segurança do sistema SAP S4HANA, SAP CAR, SAP SLM, SAP HANA DB, SAP Solution.Definir regras e modelos para criação, manutenção, administração e adequação de perfis de utilizadores através da localização na estrutura de subordinação organizacional e em consonância com as melhores práticas de mercado.Monitorizar de forma contínua perfis atribuídos.Monitorizar diariamente o transporte de requests nos ambientes SAP.Realizar checklist periódico envolvendo análise de performance & tuning.Prestar suporte técnico à Equipe de Segurança Operacional e Controle de Acessos apontando eventuais riscos operacionais, processos críticos e falhas de segurança ocasionadas por inconsistências na atribuição de perfis e concessão de acessos.Garantir a eficiência dos serviços SAP visualizando a produtividade na realização de tarefas.Verificar relação Planeamento versus Uso Efetivo da capacidade instalada.Suportar as equipas funcionais na criação e transporte de requests.Evitar incidentes críticos através de análise de workload, dumps e logs.Suporte no dimensionamento da infraestrutura tecnológica para aplicações SAP: Sizing.Monitorizar diariamente de todas as rotinas de integração de sistemas ligados com o SAP.Monitorizar sistemas SAP com o objetivo de resolver e identificar possíveis falhas críticas proativamente.Monitorizar e garantir o pleno uso das ferramentas SAP.Arquivar dados: deleção e armazenamento externo.Realizar o planeamento de atividades de melhoria de performance.RequirementsFormação superior na área de IT.Setup e execução de Transportation Management.Mais de 3 anos de experiência em troubleshooting e tunning em SAP Basis (ECC / S4HANA).Mais de 3 anos de experiência em Solution Manager.Mais de 3 anos de experiência na criação de SAP tickets.Mais de 3 anos de experiência na criação e alteração de utilizadores e SAP roles.Mais de 3 anos de experiência geral em todo o SAP landscape.Conhecimento de SAP ERP, JAVA, ABAP, HANA.Conhecimento intermediário dos sistemas de base de dados HANA.Conhecimento do modelo de Suporte SAP e como contratar o suporte empresarial SAP.Experiência de plataformas colaborativas: Jira, Confluence e GitLab.Capacidade para entender vários sistemas distintos, as suas funcionalidades e onde se enquadram num ecosistema.Proatividade em propor e em validar logs e métricas para detetar possíveis problemas.Proatividade em sugerir melhorias nos sistemas de logs, métricas e alarmísticas para melhor conseguir fazer o seu trabalho.Proatividade em sugerir melhorias nas plataformas e/ou ferramentas para ajudar no trabalho do dia a dia.Capaz de adaptar o discurso aos vários stakeholders com quem interage (negócio, engenharia, etc.).Experiencia/conhecimentos de retalho é um plus.Disponibilidade para deslocações para viagens a Azambuja, Porto e Madrid.Disponibilidade para realizar prevenção on-call
