Community Manager
2 semanas atrás
.LocationHybrid in Lisbon (minimum of 2 days a week from the office)SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICSUsercentrics is a global leader in data privacy and privacy-led marketing solutions.
We believe there is no need for a trade-off between growth and privacy compliance.
Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem.
We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise.
Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.As a Community Manager, you will play a pivotal role in growing and fostering our community while amplifying the Usercentrics brand.
Your responsibilities will include identifying and engaging with existing online communities.
You will also actively contribute to the formulation, development and coordination of a dedicated Usercentrics community.
You will seek new opportunities to expand our reach, promote our message globally, and position Usercentrics as a trusted industry leader which will include identifying influencers and thought leaders and coordinating our internal webinar strategy.
This role is part of the Demand Generation team and the KPIs to measure success include community engagement metrics, acquisition of new affiliate partners and lead generation from marketing activities with our community members (affiliates, thought leaders and content creators).Your TasksCommunity Development:Work with the Brand and Communications team and Web Experience team to develop a dedicated Usercentrics community to connect professionals, customers, and thought leaders in the digital marketing and data privacy space.Design strategies to encourage active participation, knowledge sharing, and engagement within the Usercentrics community.Manage community platforms, ensure valuable content is shared, and foster an inclusive and collaborative environment.Develop and maintain community policies, guidelines, and moderation protocols (including code of conduct) to foster a respectful and productive environment.Train and empower community moderators (if applicable) to ensure discussions remain on-topic, constructive, and compliant with data privacy regulations.Own and manage the community editorial calendar, ensuring publishing of educational and thought leadership content (e.G., how-to guides, Q&As, product updates, industry news).Establish a feedback loop with the Marketing and Product teams to channel community input.Community Monitoring & Engagement:- Actively monitor online communities, forums, and social platforms such as Reddit within the CMS and data privacy spaces for conversations related to Consent Management Platforms (CMPs), data privacy, and Usercentrics products.- Identify emerging trends, discussions, and potential opportunities to engage with the community
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