Onsite It Support Engineer
2 meses atrás
Role: Onsite IT Support Engineer
Location: Lisbon, Portugal (Onsite working)
Salary: Flexible dependent on experience
We are working with a global, leading organisation who are in over 100 countries across the globe, who require an IT Support Engineer based in Lisbon, where you will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, Root Cause Analysis and Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure.
Skills and experience required:
Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork and interpersonal skills. Ability to problem-solve complex hardware and software issues and operate under own initiative. Knowledge of a variety of OS, Wifi, network fundamentals, software, and systems. The role is fully onsite based in Lisbon and you will be expected to commit to working full time in the office, please consider this when applying for the role.
You must be a citizen of Portugal and hold the relevant right to work documentation to be successful in your application.
If you are interested in the role and would like to apply, please click on the link or contact Tom Bartlett at Jumar to be considered. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
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