Italian Service And Delivery E-Commerce Support For Social Media Trending Videos
1 semana atrás
Come and work with us.Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong communication skills?Looking to make your career in a multicultural environment in the sunny and happy Lisbon ?So we have the perfect opportunity for youWe offer a comprehensive Compensation Package of €1,380 per month Your future project: join our Italian Service and Delivery E-commerce Support team.Our client is the leading destination for short form mobile video, with the mission to inspire creativity and bring joy.As an Advisor in this project, your daily responsibilities will include: Manage customer/seller/creator enquiries proficiently and professionally while meeting specific quality expectations.Identify root cause of reported issues and provide appropriate resolutions in order to deliver excellent service.Summarize the Q&A and log in to the knowledge management tool.Promptly escalate critical/ high-risk cases to the appropriate authority.Coordinate with other teams/ departments to resolve customer issues, follow-up and make sure close-loop to all escalations.Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance operating process and improve overall customer experience.Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.Engage sellers to develop long-term relationships and confidence in client's Ecommerce.Support ad-hoc projects and initiatives per business needs.To succeed in the role, you will need to have: Native or proficient level of Italian (C2) Intermadiate level of English (at least B2) Ability to adapt to a challenging software system.Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver Must hold EU citizenship or a valid work permit for Portugal Availability to work from our site in Sete Rios Availability to work 24x7 (40 hours/week) Benefits.Competitive wages Relocation package Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever We believe in memorable associate experiences.Here, you can improve your quality of life and grow your career.Apply today
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Porto, Porto, Portugal Foundever™ Tempo inteiroCome and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for you We offer a comprehensive Compensation...
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Porto, Portugal Foundever™ Tempo inteiroCome and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Italian native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for...
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Porto, Portugal Foundever™ Tempo inteiroCome and work with us.Would you like to work with a company that inspires more than 1 billion users on its platform?Are you French native or fluent with strong communication skills?Looking to make your career in a multicultural environment in the sunny and happy Lisbon...
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Porto, Portugal Foundever™ Tempo inteiroCome and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you German native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for...
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Porto, Portugal Foundever™ Tempo inteiroCome and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you Spanish native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for...
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Porto, Portugal Foundever™ Tempo inteiroCome and work with us. Would you like to work with a company that inspires more than 1 billion users on its platform?Are you French native or fluent with strong communication skills? Looking to make your career in a multicultural environment in the sunny and...
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Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiroJoin Us in Portugal for an Exciting Career Opportunity!We are seeking an Italian-speaking Content Moderator to join our client in the charming city of Porto.Key Responsibilities:Reviewing online videos, content, complaints, and legal notices from customers regarding copyright issuesUpdating and auditing content on a social media platformEnsuring customer...
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Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro:Are you excited to start your new career in Portugal? This might be just the right opportunity We are looking for a Italian-speaking Content Moderator to join our client in beautiful PortoKey Responsibilities: Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright...
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