Android Support Analyst

2 meses atrás


Lisboa, Portugal Faurecia Aptoide Tempo inteiro

Who we are? Join Faurecia Aptoide Automotive, combining a start-up spirit with a first-class automotive equipment manufacturer, to develop the largest Apps Market for cars
In the heart of Lisbon, our teams design innovative technologies by developing an Android Apps Market for major car manufacturers and offer the end customer an intuitive connectivity experience.
We are looking for an Application Support Analyst willing to take up with us one of the greatest challenges in the automotive industry
What you'll do
Collaborate with QA engineers and Android developers to understand the root cause of different defects;
Test applications on automotive physical hardware prototypes as well as on emulators to troubleshoot any potential issues;
Execute tests focusing on software usability, compatibility, and functionality across multiple environments;
Review open bugs by testing across multiple environments to determine if the issue is app or system-related;
Analyze test results to identify patterns or specific conditions under which bugs manifest;
Extract and analyze logs from Android environments to discover possible causes of bugs;
Utilize and update existing documentation to suggest possible fixes/solutions for identified issues;
Report findings with comprehensive details, including descriptions, screenshots, videos, and logs, ensuring clear communication of issues and potential fixes;
Work efficiently to meet weekly quality and quantity targets.
Requirements
Mandatory
Fluent in English with excellent communication skills;
Strong analytical skills with a keen eye for detail and a critical-thinking mindset;
Ability to manage tasks autonomously and prioritize effectively;
Experience in analyzing and interpreting logs from different Android environments;
Demonstrated expertise in using JIRA and Confluence for task management and documentation;
Familiarity with Agile/Waterfall methodologies and their employment in a software development context.
Nice to Have
2-3 years of experience in a software development or QA role, preferably with exposure to the automotive industry;
Knowledge of Android automotive development and Diagnostic Log and Trace (DLT) tools;
Proficiency in using Android Studio and familiar with various ADB commands for comprehensive Android application testing across diverse platforms and environments.
Benefits
Hands-on experience with the latest technology in a highly-scalable project with the leading industry leaders;
Have the chance to work in a Company that reaches millions of cars worldwide;
Working with a multicultural and talented team;
Hybrid work policy (1 day per week at the office);
Team Building activities, social events and monthly Padel and Football events;
Have free snacks and breakfast at the office;
Take our Electric company car home to test Apps and explore the country.

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