Dutch Speaking Customer Advisor

3 meses atrás


Lisboa, Portugal Cross Border Talents Tempo inteiro

.Are you a language enthusiast with proficiency in Dutch, excited to explore a vibrant career path? Seize the opportunity to become a Dutch-Speaking Customer Advisor in Lisbon, Portugal, within the dynamic streaming industry Tailored for individuals passionate about languages, this on-site role welcomes both local talents and international candidates. Immerse yourself in Lisbon's rich culture, supported by our enticing relocation package, including accommodation assistance and flight tickets. Enjoy a competitive salary, along with comprehensive health and life insurance benefits. Join our team in the dynamic world of customer advisory for streaming services, no prior experience required. About Us: Situated in the heart of Lisbon, we are pioneers in the streaming industry, committed to delivering excellent customer advisory services. Within our diverse team, we foster a culture that values innovation and creativity, ensuring subscribers not only receive assistance but also savor an unparalleled streaming experience. As a Dutch-Speaking Customer Advisor, you become an integral part of a dynamic environment actively contributing to shaping the ever-evolving landscape of streaming. Position Overview: As a Dutch-Speaking Customer Advisor, you emerge as the front-line representative, offering invaluable assistance to Dutch-speaking subscribers navigating the vast and exciting world of streaming. This role provides flexibility to connect with users and enhance their streaming experience while playing a pivotal role in the continued success of our streaming initiatives. Key Responsibilities: Subscriber Support: Extend assistance to Dutch-speaking subscribers, adeptly addressing inquiries, offering personalized recommendations, and swiftly resolving streaming-related concerns. Effective Communication: Leverage your fluent Dutch skills to communicate effectively, ensuring subscribers have a seamless and enjoyable streaming experience. Issue Resolution: Showcase your problem-solving prowess by promptly addressing and resolving subscriber concerns, with the ultimate goal of enhancing overall satisfaction. Product Knowledge: Cultivate a comprehensive understanding of our streaming platform and diverse content offerings, enabling you to provide accurate and valuable information to subscribers. Collaborative Teamwork: Engage in seamless collaboration with colleagues and other teams, actively contributing to the ongoing improvement of our customer service practices. Qualifications: Fluency in Dutch (both written and spoken): Demonstrate your proficiency in Dutch to engage effectively with subscribers and team members. Adaptability to Work: Showcase your ability to thrive in a work setting, emphasizing effective communication and collaboration. No Prior Experience Required: This role warmly welcomes candidates with no prior experience, making it an exceptional entry point for those passionate about forging a career in the streaming industry



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