Customer Service Agent
1 semana atrás
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Customer Service Agent (Turkish Speaker), LisbonLocation: Lisbon, Portugal
Job Category:Other
EU work permit required:Yes
Job Reference:9dc0811b9eef
Job Views:3
Posted:15.03.2025
Expiry Date:29.04.2025
Job Description:Company DescriptionKvinne HR is a European Recruitment company, made up of motivated specialists with the same purpose of excellence: doing the basics well. We have experienced and dedicated headhunters and profile analysts. Our client for this position is one of the world's largest companies specializing in multichannel customer relations. Opportunities are available in customer service, technical support, billing, digital solutions, back-office, and content moderation.
Job ResponsibilitiesSupporting Turkish-speaking users via multiple communication channels (phone or email);Providing support to small and medium-sized businesses (SMBs) in both Turkish and English;Delivering pre and post-sales support for all self-service products;Offering product and tool support to enhance clients' experience;Identifying trends and resolving problems faced by multiple SMB clients.QualificationsWork Permit in Portugal or EU Passport: REQUIREDTurkish Native/C2 + English B2/C1Minimum 6 months experience in customer service and technical supportAdditional InformationWork Location: Lisbon;International career in a multicultural environment;Training and familiarization phase;Opportunity for growth in a multinational company;Accommodation in a shared apartment;Refund of initial flight expenses;Free annual flight to the homeland;Health Insurance from day one in the company;Free Portuguese language courses, surfing, soft trekking, and much more.
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