Dutch Trust

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Passionate About Online Safety?
Join Our Team as a Trust & Safety Specialist  and Help Build a Secure Digital Community
If you have a keen eye for detail, thrive in dynamic environments, and want to contribute to a safer online space, this is your opportunity to make an impact.
Role Overview: As a Trust & Safety Specialist , you'll review and assess user-generated content to ensure it adheres to platform policies.
Your role will be essential in maintaining a respectful and secure online environment by enforcing guidelines, addressing user concerns, and staying informed about emerging trends.
Key Responsibilities: Monitor and review videos, images, comments, and links, removing content that violates community guidelines Enforce platform policies consistently across all content types Handle user appeals, providing clear and professional explanations for moderation decisions Collaborate with your team to ensure compliance with regulations and platform standards Identify trends and potential risks by analyzing user behavior to support proactive moderation Suggest improvements to enhance moderation tools and processes Requirements: Proficiency in Dutch (C1 level) Proficiency in English (B2 level) EU citizenship or a Portuguese residency card At least one year of experience in customer support Strong analytical, leadership, and communication abilities Desire to learn and advance in the field Why Join Us?
Competitive Salary : Your expertise and dedication are rewarded Meal Allowance : Support during your working hours Health & Life Insurance : Comprehensive benefits for your peace of mind Collaborative Team : Be part of a supportive and communicative work environment Relocation Assistance : Seamless support for your move Onsite Opportunities:  Engage in an interactive and dynamic work environment Ready to Make a Difference?  Apply now and take the first step toward fostering safer online communities


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