Network Support Engineer
2 meses atrás
We are looking for a Network Support Engineer to join a project at a company specializing in the management of financial markets.Responsibilities:Investigate and troubleshoot network problems, conducting in-depth research for specific solutions;Swiftly respond to alerts generated by monitoring tools;Execute and oversee network changes while adhering to the designated change management process;Prioritize tasks based on Service Level Agreements (SLAs);Proactively recognize, take ownership of, and escalate any issue or problem that may potentially impact services;Collaborate with the team to identify opportunities for service improvements within processes and procedures.Requirements:Previous experience in a Network and Security support role;Hands-on experience with system and network infrastructures, including LAN and WAN technologies;Good understanding of Network Protocols TCP/IP, DNS/NTP, and Routing Protocols (OSPF, BGP);Troubleshooting experience with Juniper and Cisco equipment (Plus);Familiarity with the use of monitoring tools (Grafana, Nagios, and/or LibreNMS);Effective communication, proactive, and attention to detail skills;Strong collaborative skills with the ability to work effectively in a team;Availability to work in shifts (24/7);Fluency in the English and Portuguese language is required.#J-18808-Ljbffr
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