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Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro**About Us**We are Teleperformance, a leading multinational company providing exceptional customer experience solutions. Our mission is to make the world a better place through our work.**Job Description**As a Supervisor For Abercrombie, you will be responsible for managing a medium-sized team and ensuring they deliver the best service possible. You will...
Supervisor For Abercrombie
2 meses atrás
What you can expect Are you passionate about managing people and achieving goals?
Do you have experience in customer service? Do you have previous experience managing medium-sized teams, ensuring that they deliver the best service possible? Then you can be the Supervisor we're looking for
If you think that this is up your speed, then this may be the opportunity for you
What you'll do Ensuring the team's development, monitoring and evaluation; Motivating the team; Managing the team daily, according to internal policies; Ensuring the accomplishment of the Key Performance Indicators; Developing action plans for continuous improvement. What you'll need Fluency in Spanish (Native); Fluency in English (B2 minimum); Experience in managing teams; Solid experience in contact center, understands contact center business, trends and sales. Analytical ability, decision making, and team player. Benefits Excellent work opportunity in a dynamic leading multinational company; Possibility of cooperation with leaders in various industries; Investment in training and personal development; Modern, centrally located buildings with canteen facilities and an excellent public transportation connection; Health Insurance; Free language courses, sport activities and organized events; Free healthy meals in the cafeterias, such as soup, bread, salad and fruit. Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
