English Speaking Customer Service Representative In Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is looking for an English speaker to work as a Customer Service Representative for a leading social media platform in Lisbon, Portugal
The job As a Customer Service Representative , your main mission will be to provide support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels via chat, email and phone.
Therefore, you will support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain, provide pre and post-sales support and product and tool support to improve clients experience.
What we are looking for - Exceptional verbal and written English communication skills (at least C1); - Empathic and helpful; - Team player; - Soft skills for de-escalating situations when needed; - Able to handle sensitive information; - Fast learned capacity; - Local in Lisbon.
What we offer - Competitive salary: 1,250euros/month; - Performance bonus; - Constant training and development; - 40 hours/week, Monday to Sunday on a rotative shift (5 days/week); - Amazing working environment and great location in the centre of Lisbon; - Growth opportunities.



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