
Customer Support
1 dia atrás
Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.
We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.
The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.The RoleAs a Customer Support Agent, you will take inbound calls and emails.
Your daily work will include tasks like these:Handle incoming calls and email from bank clients.Resolve issues regarding ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, and transactionsUse the tools/processes and methods from your initial training to solve issues.Make sure that great levels of client service is delivered.Ideal Profile You speak Arabic at a native level and you are fluent in English (B2).
Experience in customer care is an advantage but not a must.
You have a good understanding and level of computer handling skills.
Excellent problem solving skills with the capability of research and identification of the right information.
You have strong communication skills and you are service-oriented, professional, and thorough.What's on Offer?Health Insurance & Life Insurance & Family Plan (Spouse and Children)Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit)Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal cardPerformance bonusesDevelopment opportunities (move to another project, team leader, quality analyst, HR department)Social events
-
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAs a Customer Support Specialist for Italian Language at Customer Labs, you will play a vital role in providing top-notch support to our clients across various channels. Your primary responsibility will be to respond to customer inquiries and issues in a timely and professional manner, while maintaining a consistent brand voice and image.Job Summary:Provide...
-
Customer Support Specialist FR
Há 2 dias
Lisboa, Lisboa, Portugal Support Tempo inteiroAbout the Role:This position plays a vital role in supporting clients across various industries, including healthcare, education, and transportation, through our modular and integrated platform: MoveWORK Flow.The successful candidate will be responsible for delivering exceptional customer experiences, ensuring prompt issue resolution, and promoting the...
-
Customer Support Representative
Há 3 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob SummaryWe are seeking a skilled Customer Support Representative to join our Umbrella Functional Consulting & Support Team. As a Customer Support Guest, you will work by email and phone to manage reservations (requests & complaints). Your responsibilities will include:Managing customer requests and complaints via email and phoneProviding exceptional...
-
French-Speaking Customer Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroFrench-Speaking Customer Support SpecialistAbout the RoleWe are partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Key Responsibilities:Communicate with customers using various channels (telephone, email and chat)Ensure customer satisfaction and provide professional customer...
-
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAre you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:1. Communicate with customers using...
-
Digital Adoption Expert
Há 4 dias
Lisboa, Lisboa, Portugal Support Tempo inteiroWe are looking for a talented Platform Ambassador to join our team. As a key representative of our brand, you will be responsible for promoting our platform and its features to our customers.Main Responsibilities:Product Advocacy: Effectively communicate the value and benefits of our platform to customers;Onboarding Support: Assist customers in getting...
-
Dutch Speaking Customer Support
Há 3 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroReference: COLI We offer Health Insurance & Life Insurance & Family Plan (Spouse and Children) Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit) Meal allowance: 7.63 € per day of work, paid in 11 instances on a...
-
Digital Solutions Expert
Há 2 dias
Lisboa, Lisboa, Portugal Support Tempo inteiroKey Responsibilities: Provide timely and effective responses to customer inquiries via various communication channels.Ensure seamless issue resolution by collaborating with internal teams and escalating complex matters when necessary.Maintain a proactive approach to emergency situations, delivering swift and reassuring solutions to customers.Work closely...
-
Customer Support Representative
Há 6 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroRole OverviewAs a Customer Support Guest with our team, you will play a vital role in managing reservations and resolving client inquiries via email and phone. Your primary responsibility will be to serve as the first point of contact for our clients, ensuring that their needs are met promptly and professionally.Our ideal candidate possesses excellent...
-
Dutch Speaking Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroCompany OverviewUmbrella Functional Consulting & Support Team is a leading provider of support services. Our mission is to deliver exceptional customer experiences through our dedicated team of professionals.Job DescriptionThis Customer Support Representative role is a key position within our organization. As a member of our team, you will play a vital role...
-
Customer Support
Há 5 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroSocial network you want to login/join with:Customer Support - Telecom Products, LisboaClient:Best HireLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:13Posted:23.01.2025Expiry Date:09.03.2025Job Description:Position OverviewWe are seeking French-speaking Customer Support Specialists to join our dynamic team in...
-
Technical Support Agent
Há 6 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are seeking a highly skilled Technical Support Agent to join our Umbrella Functional Consulting & Support Team.Job Summary:As a Technical Support Agent, you will be responsible for providing exceptional customer service to clients in multiple languages, including French.Key Responsibilities:Respond to customer inquiries and resolve technical issues via...
-
Customer Support Director
Há 6 dias
Lisboa, Lisboa, Portugal Promote Project Tempo inteiroRole OverviewAs the Customer Support Director, you will play a pivotal role in managing and elevating our customer support function. You will lead a team of four Customer Support Specialists, providing coaching, setting goals, and driving their professional development.Key Responsibilities:Lead and Develop the Team: Manage, coach, and upskill a team of four...
-
Customer Support Representative
Há 6 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Support Representative (Czech Speaker)Location: Lisbon, PortugalJob Type: Full-timeAbout the RoleWe are seeking a Czech-speaking Customer Support Representative to join our team in Lisbon, Portugal. As a key member of the support team, you will assist customers by addressing inquiries, resolving issues, and ensuring a seamless customer...
-
Customer Support Representative
Há 4 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Support Representative (Polish Speaker)Location: Lisbon, PortugalJob Type: Full-timeAbout the RoleWe are seeking a Polish-speaking Customer Support Representative to join our team in Lisbon, Portugal. As a key member of the support team, you will assist customers by addressing inquiries, resolving issues, and ensuring a seamless customer...
-
Customer Support Representative
Há 4 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Support Representative (German Speaker)Location: Alcântara, Lisbon, PortugalJob Type: Full-timeAbout the RoleWe are seeking a German-speaking Customer Support Representative to join our team in Alcântara, Lisbon. As a key member of the support team, you will assist customers by addressing inquiries, resolving issues, and ensuring a...
-
Dutch Language Customer Service Representative
1 dia atrás
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroCompany OverviewWe are Umbrella Functional Consulting & Support Team, a dynamic organization dedicated to providing exceptional customer support. Our team is passionate about delivering top-notch services that exceed our clients' expectations.Job SummaryWe are seeking an experienced Dutch language customer service representative to join our team. As a key...
-
Customer Support Associate
Há 5 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroOur company, TN Portugal, is seeking a highly skilled Customer Support Associate to join our team in Lisbon, Portugal. As a key member of the support team, you will assist customers by addressing inquiries, resolving issues, and ensuring a seamless customer experience.About the RoleThe ideal candidate will possess fluency in Polish (C1/C2 level) and...
-
Customer Support Specialist
1 dia atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is a global talent acquisition company specializing in the healthcare industry. We are currently seeking an experienced Customer Support Specialist to join our team.The ideal candidate will have a strong background in customer service, with a focus on medical devices and technical support. This role involves providing exceptional support...
-
Customer Support Associate
Há 4 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob OverviewA customer-focused company, TN Portugal, is seeking a skilled Customer Support Associate to join its team in Lisbon. As a key member of the support team, you will assist customers by addressing inquiries, resolving issues, and ensuring a seamless customer experience.Responsibilities- Provide exceptional customer support via phone, email, and...