Project Coordinator
Há 5 dias
The position of Project Coordinator is a key player at TransPerfect Translations. Project Coordinators execute all projects from start to finish and serve as a single point of contact / accountability for their successful completion. This is a unique opportunity in a financially stable and rapidly growing international communications services company.
Description : Confirm clarity of instructions prior to initiating project workflow, liaising with Account Executives / Client Services to modify / correct project instructions / parameters as neededCoordinate with Account Executives / Client Services to educate / advise clients regarding the best way to accomplish their goals for individual projectsNegotiate rates and deadlines with contract linguists in order to maximize profitability and project completion speedUse computer assisted translation tools whenever possible to maximize consistency and profitabilityUse appropriate reference materials / glossaries as needed to maximize consistency and qualityCommunicate any issues / problems / delays / additional information to Account Executives / Client Services on an immediate basis and work to troubleshoot any issues that ariseEffectively liaise with other departments that are essential parts of the project workflow (for instance, Quality Managers, Desktop Publishing, etc.)Perform a Final Eye quality check and issue a quality score for the Quality Manager prior to sending a job outReturn completed projects to Account Executives / Client Services / delivery platform on time or earlyBill projects completely and accurately within 24 hours of project completion, complying with all appropriate regulations and processesEstablish and maintain working relationships with contract linguists located around the worldConsistently give both positive and negative feedbackFile compliance reports as needed for substandard work performed and work with Quality Assurance to impose appropriate financial sanctions in those casesInvestigate / resolve client complaints, problem solve and work with Quality Assurance / Management to ensure that appropriate systemic changes are implemented to ensure that any problems that occurred cannot be repeatedRequired Skills : Excellent communication skills (both written and verbal) in EnglishAbility to maintain professionalism and focus under pressure and tight deadlinesProblem solving / critical thinking skillsMinimum Bachelor's degree or its equivalent and / or translation certificate
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