In-Office Customer Service For Food Delivery Brand In Lisbon
1 semana atrás
.Your responsibilities and impact as a Customer Service Agent will be:Supporting clients' activities by offering world-class service to their customers.
B2B and B2C while working on projects of top prestigious and worldwide brands by:Outbound calls in B2B relations for gaining new clientsSupport for couriers in case of problemsAnswering incoming queries from customers (B2C)Identifying issues and providing solutionsEnsuring a high level of customer satisfactionRecording data in the CRM systemProviding ad-hoc supportBeing a team player and participating in the success of the team and projectSkills, qualifications and interests you need to succeed in this role:A native level of German and at least a B2 level of EnglishKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player and committed to your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required).What's in it for you?Type of Contract: A fixed-term contract that is renewable every year.Working Hours: Full time on rotating shifts (depending on the project).Training: Have a kick-start your career with the intensive training that the company offers to their new employees.Salary Conditions(*):Including free accommodation (shared flat, all bills included): 950€ gross/monthExcluding accommodation: 1300€ gross/month(*)Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes).Relocation Package for International Candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick-upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc.
upon your arrival.Extra Perks:Private health insurance after 6 months of contract which is extra to the standard insuranceFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyPortuguese public holidays and 22 days of paid holidays.Career Growth Opportunities: Various career development chances in different paths.Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, and social integration.
Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world
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In-Office Customer Service For Food Delivery Brand In Lisbon
2 semanas atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Service Agent will be:Supporting clients' activities by offering world-class service to their customers. B2B and B2C while working on projects of top prestigious and worldwide brands by:Outbound calls in B2B relations for gaining new clientsSupport for couriers in case of problemsAnswering incoming queries from...
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Braga, Braga, Portugal Blu Selection Tempo inteiroCompany OverviewA leading multinational organization, Blu Selection, offers a unique opportunity to join their international team as a Customer Service Agent. Located in Lisbon, this company is renowned for its world-class customer service solutions and has been recognized as one of the best sales providers globally.SalaryThis role offers a competitive...
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Braga, Braga, Portugal Tn Portugal Tempo inteiroAbout the Role: We are seeking a Customer Service Representative fluent in German to join our dynamic team. As a remote employee based in Porto, Portugal, you will handle customer inquiries and issues with professionalism and efficiency, ensuring exceptional service delivery.Key Responsibilities:Assist customers with inquiries related to products, services,...
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Braga, Braga, Portugal Cross Border Talents Tempo inteiroCross Border Talents is looking for a German speaking Customer Support Representative to work for a global leading provider remotely in PortugalDescription:Your role will involve providing customer service via incoming calls, live chat, emails, and social media channels.You'll serve as a consultant to our customers, offering prompt and tailor-suited...
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Colaborador De Ikea Food
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