Customer Service Agent
Há 6 dias
Dentsply Sirona Customer Service Agent in Lisboa, PortugalRequisition ID: 80142
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world-class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Customer Service Agent – Temporary This role serves as the interface between the customer and Dentsply Sirona, ensuring top-tier customer service by responding to calls and emails, creating cases, resolving issues, and documenting them. Dentsply Sirona Iberia is looking for a Customer Service Specialist to join its Lisboa office.
Responsibilities: Provide support to customers and sales representatives to ensure order processing.Answer customer calls.Gather requested information, create cases, and follow up/escalate until resolution.Assist in customer master data creation and verification.Process orders and manage those entered by sales representatives.Check shipments using various ERP systems and tools (Dynamics AX, Movex, WebShop, and email).Handle customer incidents end-to-end, including documenting key customer identification details, contact information, and issue descriptions.Escalate issues when necessary to the appropriate person or department.Maintain regular and timely communication with managers and customers to keep all parties informed about issue status and resolution.Collaborate with internal teams (Customer Service, Sales, and Finance).Requirements: At least 1 year of customer service experience.Experience in the dental market will be considered a plus.Ability to professionally manage difficult or emotional customer situations.Passion for delivering excellent customer service, with strong interpersonal skills such as relationship-building, active listening, and effective questioning.Excellent problem-solving skills.Strong organizational skills, with the ability to manage multiple projects simultaneously with high professionalism and prioritization.Strong documentation skills to ensure key data is recorded and easily retrievable when needed.Good proficiency in English and Spanish.Dentsply Sirona is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to ******. Please be sure to include "Accommodation Request" in the subject.
#J-18808-Ljbffr
-
Customer Service Agent
Há 4 horas
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro:Join an exciting, fast-paced team as a Customer Service agent for the French Market, where you'll represent a global leader in coffee and ensure customers enjoy an exceptional journey from start to finish.Your responsibilities as a Customer Service agent will include:- Managing inbound and outbound communications via phone, email, and chat to assist...
-
Customer Service Agent
Há 2 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroO Grupo Intelac está a recrutar Customer Service Agent (M/F) para empresa cliente localizada em Póvoa de Santa Iria, com o seguinte perfil:FunçãoListar envios dos clientes;Controlo regular do status dos envios;Elaborar reporting regular;Abrir processos de reclamações;Efetuar contactos telefónicos proativos com os clientes;Envio de bookings aos agentes...
-
Customer Service Agent
Há 2 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:Customer Service Agent (m,f) Payment Solutions Account: French, LisbonLocation: Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:f406b645b310Job Views:3Posted:02.04.2025Expiry Date:17.05.2025Job Description:Start: 24th April, 29th MayShifts: Monday to Sunday – 24/7 (Rotative shifts...
-
Customer Service Agent Representative
Há 2 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob Overview: TN Portugal is looking for a skilled Customer Service Agent to join their team in Lisbon, Portugal.About the Role: As a Customer Service Agent, you will be responsible for providing exceptional customer service and support to clients. This includes resolving inquiries, addressing concerns, and ensuring overall customer satisfaction.Key...
-
Polish Customer Service Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Kulturetalent Tempo inteiroPolish Customer Service Agent - Lisbon, PortugalJoin to apply for the Polish Customer Service Agent - Lisbon, Portugal role at Kulture Talent - Global Recruiting | Global Consulting | Global Outsourcing Customer Service Representatives are the first contact point for customers with questions or concerns. Their primary objective is to ensure customers have a...
-
Italian-Speaking Customer Service Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroItalian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...
-
International Customer Service Agent
Há 6 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroAbout the Role">This is an exciting opportunity to join a dynamic team as a customer support agent. As a customer support agent, you will be responsible for providing exceptional service to our clients, resolving their issues in a timely and empathetic manner.You will work closely with our team to ensure that our clients receive the highest level of service...
-
Customer Service Agent
Há 2 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroResponsibilitiesAs a 1st Level Support Help Desk agent, you'll provide top-notch technical service support to our customers. This includes incident triage, troubleshooting, and resolving technical issues related to our software products and services. You'll also work closely with our engineering teams to escalate and prioritize complex issues, document...
-
Telecommunication Customer Service Agent
Há 6 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroAbout the Role:We are looking to hire a competitive German-speaking customer service representative to join our vibrant team at Blu Selection in Lisboa. Growing your career as a Full-Time Customer Service Agent is a fantastic opportunity to develop relevant skills.Your mission is to support clients' activities by offering world-class service to their...
-
Italian-speaking Customer Service Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroItalian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...
-
Customer Service Agent
Há 2 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:Customer Service Agent (m,f) Betting App: French, LisbonClient: [Client Name]Location: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference: 9d59892434f1Job Views: 3Posted: 02.04.2025Expiry Date: 17.05.2025Job Description:Start: 2nd MayKey Responsibilities:Providing customer assistance via...
-
Remote Customer Service Agent
Há 6 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroAbout the RoleWe are looking for a highly motivated Remote Customer Service Agent to join our team. In this role, you will provide top-notch customer service and handle customer inquiries efficiently.About the Position:Respond to customer inquiries via phone, email, or chat.Identify customer needs and provide personalized solutions.Collaborate with internal...
-
Banking Customer Service Agent
Há 6 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroSocial network you want to login/join with:Banking Customer Service Agent (French Speaker) - Get Hired Fast, LisboaClient:Blu SelectionLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:6Posted:16.03.2025Expiry Date:30.04.2025Job Description:We are hiring a capable Banking Customer Service Agent (French Speaker) to...
-
B2B Customer Service Agent
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroEmbark on an exciting journey as a B2B Customer Service Agent with our client, Europe's leading cloud provider.Are you interested in relocating to the beautiful capital of Portugal – Lisbon?If so, this could be the perfect opportunity for you to have the experience of a lifetimeYour responsibilities and impact as a B2B Customer Service Agent will be:...
-
Multilingual Customer Service Agent
Há 4 dias
Lisboa, Lisboa, Portugal Language Matters Tempo inteiroBenefits and RequirementsWe are offering a rewarding opportunity for a Multilingual Customer Service Agent to join our team at Language Matters. As a key member of our customer service department, you will be responsible for handling customer inquiries, resolving issues, and providing product information to our French-speaking clients.The ideal candidate...
-
Customer Service Agent for Airlines
Há 4 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJoin Blu Selection as a dedicated Customer Service Agent for Airlines and play a vital role in providing exceptional customer experiences in the travel industry. Your main responsibilities will include travel booking management, customer support, and maintaining accurate records of customer interactions.Main Tasks:Booking Operations: Efficiently manage...
-
Customer Service Agent
Há 6 dias
Lisboa, Lisboa, Portugal Personalbüro U. Herrmann Tempo inteiroStart:24th April, 29th MayShifts: Monday to Sunday – 24/7 (Rotative shifts including night shifts)Tasks:As a Customer Support Agent, your role involves providing exceptional B2B customer support; you will be responsible for assisting business clients with inquiries, troubleshooting issues, and providing tailored solutions to optimize their use of our...
-
Customer Service Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:Customer Service Agent (m,f) Dutch: Household appliance, LisbonClient:Location:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:42f7400f4e2eJob Views:4Posted:21.03.2025Expiry Date:05.05.2025Job Description:Start: 8th MayShift: Monday to Saturday - 08:00 to 18:00 RotationalTasks: Answer...
-
German Language Customer Service Agent
Há 6 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroWe are looking for an experienced customer service agent to join our team at GrabJobs. As a customer service agent, you will be responsible for providing high-quality support to our clients, responding to their inquiries, resolving their issues, and exceeding their expectations.The ideal candidate will have a strong background in customer service, excellent...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroSales and Customer Service Solutions:Blu Selection is a multinational organisation offering a range of services, including sales and customer service solutions. Our team provides career development opportunities, language skills support, accommodation assistance, and social integration.We are currently seeking a skilled Customer Service Agent to join our...
