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Without Experince German Customer Support In Lisbon
Há 1 mês
Key Responsibilities : Provide exceptional customer support to German-speaking clients via phone, email, and chat.
Address and resolve customer inquiries regarding products and services.
Ensure customer satisfaction by delivering accurate information and solutions.
Collaborate with team members to continuously improve processes and service quality.
Accurately document customer interactions and update internal systems.
Requirements : Native proficiency in German.
B2 level English (both written and spoken).
Strong communication and problem-solving skills.
A customer-centric mindset with the ability to remain calm under pressure.
Willingness to work rotational shifts.
Experience in customer support is a plus, but not required—full training will be provided.
Compensation & Benefits : Competitive salary with the potential to increase through bonuses .
Bonuses available for achieving key performance targets.
Relocation Support : For candidates moving from outside Continental Portugal: Full bureaucratic support in obtaining necessary documents (NIF and NISS).
Assistance in finding accommodation tailored to your needs.
A relocation bonus of 2500€ gross , paid with the first payroll cycle.
For candidates relocating from within Portugal (100 km or more from Lisbon): A 1,000€ gross relocation bonus to assist with your move.
Why Join Us?
: A welcoming and supportive team environment.
Full training provided for candidates with or without experience.
Career growth opportunities within the company.
The chance to make a real impact by delivering high-quality customer service to valued clients.
