Head Of Customer Ai Solutions
2 semanas atrás
Direct message the job poster from InTone
Co-Founder @InTone | AI Voice Agents for SalesInTone is Gen AI-powered voice agents for outbound sales calls, processing 100,000+ calls daily, delivering human-like conversations at scale with 2X conversion rates.
We're assembling a core team to build the future of AI-driven call centers. You'll play a lead role in managing key projects, driving customer success, and working alongside the founders to build the best-in-class copilot for managing AI call centers. We raised over $2M from Berkeley SkyDeck, Yellow Rocks Capital, and angels with major exits in AI and BPO areas.
ResponsibilitiesProject Management & Customer Success Implement new Voice AI processes for customers (prompting, testing, writing integration roadmaps, writing conversation examples)Handle customer requests within 9 AM - 1 PM EST, focusing on AI agent behavior and performanceMeet with key customers 1-2 times per week to define priorities, track progress, and align deliverablesVoice AI & Data Analytics Optimize Voice AI agent performance by prompt engineering, call analysis, defining and optimizing metrics on the InTone platformManage partner solutions for AI agent performance analytics and AI agent testingManage data collection and voice recordings for creating AI voicesContribute to building our call center manager co-pilotWhat We're Looking ForExperience working with LLMsBackground in project management or customer successStrong analytical skills—able to interpret data and improve AI performanceWhat We OfferCompetitive salary + performance-based bonuses tied to impact on revenueEquity OptionsDaily work with the foundersHybrid / remote position (offsite team meetings twice a year)How to apply:Send your CV to Andrew Golman, co-founder & CEO:
at ****** (please add "Head of Customer AI Solutions" to the email title)or on Telegram @andrewgolmanSeniority levelDirector
Employment typeFull-time
IndustriesSoftware Development
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