People Care Partner

Há 22 horas


Lisboa, Portugal Phiture Tempo inteiro

.Job DescriptionAs a Global Care Partner at Nokia, you will join our dynamic and inclusive Global People Care team, where you'll be part of a supportive environment that values open communication, collaboration, and continuous growth.
Our team is focused on strategic initiatives to enhance HR processes, improve employee experience, and drive operational excellence.In this role, you will manage employee inquiries and guide them on HR processes and benefits across multiple markets globally.
You will also assist in updating benefits information to ensure employees have access to the most current resources.
Your contributions will directly impact our employees, ensuring they have what they need to succeed.
You'll collaborate with a diverse group of professionals, driving innovative solutions and meaningful change within our organization.
While you may work with established HR technologies, your focus will be on enhancing processes and improving the overall employee experience.How You Will Contribute And What You Will LearnAs part of the team, you will:Handle inquiries about People processes, tools, policies, and benefits.Provide support on restructuring, redeployment, and audits.Assist with country, regional, or global projects and initiatives.Consult with managers on complex people topics.Create a communication plan to support CARE needs in the Americas region.Promote standardization & digitalization of the Global processes across the globe.Join us as a Global Care Partner and make a real impact on a dynamic, inclusive team
You'll support HR processes and enhance employee experiences while collaborating with diverse professionals.
Enjoy opportunities for professional growth in a supportive culture where your voice matters.
Contribute to meaningful change in our organization and help us improve the employee journey togetherKey Skills And ExperienceBachelor's degree in psychology, Business Administration, International Relations, or a related field.Experience in shared service organizations or human resources.Experience managing document libraries and employee portals across different countries.Experience driving customer experience improvement projects within a People/HR organization.Knowledge of HR systems such as Oracle HCM, SAP, and SuccessFactors HRIS.Familiarity with customer support tools like ticketing systems and call line systems.Experience in SharePoint management and documentation handling.Results-oriented with a focus on customer service and experience improvement.Ability to work effectively in virtual and diverse teams.Strong sense of accountability and result orientation.The ability to work under pressure and meet tight deadlines.About UsCome create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks


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