Customer Financial Services Representative

Há 2 dias


Porto, Portugal Fedex Eu Tempo inteiro

.We have an exciting opportunity for you to join our team as a Customer Financial Services Cash Apps Representative.We are looking for a CFS Representative with detailed experience in finance collections and invoice disputes.Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve.For complex issues, may escalate to senior team members.This position will optimize Customer Experience and Bad Debt while playing a role to support FedEx Strategic accounts.As a member of a European team, the candidate must be comfortable with remote teams.Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. What you will be doing:Identifies and investigates any discrepancies in cash receipts, such as missing or incorrect payment details, overpayments, underpayments, or unidentified payments.Resolves and processes unapplied cash based upon research, collaboration with the CFS Rep, and approved management decisions.Proactively communicates and shares potential manual cash application upstream issues with the CFS Rep and BP specialist, providing detailed information and context to aid in their resolution.Understands insourced Global customer account specifics and nuances to resolve cash application issues in a timely manner (e.G., Credit Note reconciliations).Provides input on policy modifications/enhancements as it relates to manual cash applications to increase auto match ratio and improve overall client journey.Example Level 4 activities from the existing RACI the Cash Apps Rep would be responsible for include, but are not limited to the following:Escalate partial payments and customer communication for resolution of short payments or overpayments outside of tolerance according to FedEx policy guidelines.Provide details for resolution of payments outside of tolerance.Apply payments to customer invoices.What do you bring with you:Background in Finance is advantageous; Experience with Excel (Mandatory); Ability to read, write and communicate in English in a business environment setting



  • Porto, Portugal Fedex Group Tempo inteiro

    .As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.We are looking for CFS Representative with detailed experience in finance collections and invoice...


  • Porto, Portugal Fedex Group Tempo inteiro

    .As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.We are looking for CFS Representative with detailed experience in finance collections and invoice...


  • Porto, Portugal Fedex Group Tempo inteiro

    As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.We are looking for CFS Representative with detailed experience in finance collections and invoice...


  • Porto, Portugal Fedex Eu Tempo inteiro

    .As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related to cash application, invoice disputes, and collections. We are looking for a CFS Representative with detailed experience in finance collections and invoice disputes....


  • Porto, Portugal Fedex Tempo inteiro

    As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.We are looking for CFS Representative with detailed experience in finance collections and invoice...


  • Porto, Portugal Adecco Recursos Humanos Tempo inteiro

    Are you ready to be our next Collections Representative? We're seeking a dynamic individual who thrives on accuracy and enjoys the thrill of financial operations. As a Collections Representative, you'll play a pivotal role in ensuring the financial processes run smoothly and efficiently! RESPONSIBILITIES: Responsible for the completion of defined processes...


  • Porto, Portugal Fedex EU Tempo inteiro

    #LI-Hybrid We have an exciting opportunity for you to join our team as a Customer Financial Services Representative **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people...


  • Porto, Portugal Fedex Eu Tempo inteiro

    As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related to cash application, invoice disputes, and collections.We are looking for a CFS Representative with detailed experience in finance collections and invoice disputes....


  • Porto, Portugal Fedex EU Tempo inteiro

    We are looking for CFS Representative with detailed experience in finance collections and invoice disputes. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and...


  • Porto, Portugal Fedex EU Tempo inteiro

    #LI-Hybrid We have an exciting opportunity for you to join our team as a Customer Financial Services Representative **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people...


  • Porto, Portugal Adecco Tempo inteiro

    ?? Are you ready to be our next Collections Representative ? We're seeking a dynamic individual who thrives on accuracy and enjoys the thrill of financial operations. As a Collections Representative , you'll play a pivotal role in ensuring the financial processes run smoothly and efficiently! RESPONSIBILITIES: Responsible for the completion of defined...


  • Porto, Portugal Elementis Plc Tempo inteiro

    .About Us Elementis is a global specialty chemical company, with 1,300 employees operating 17 manufacturing sites across the globe. At Elementis, we bring a distinctive combination of expertise, innovation, and teamwork to every formulation challenge. We create high-value specialty additives that enhance the performance of our customers' products and make a...


  • Porto, Portugal Fedex EU Tempo inteiro

    We have an exciting opportunity for you to join our team as a Customer Financial Services** Cash Apps Representative.** We are looking for CFS Representative with detailed experience in finance collections and invoice disputes. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance...


  • Porto, Portugal Fedex EU Tempo inteiro

    We are looking for CFS Representative with detailed experience in finance collections and invoice disputes. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and...


  • Porto, Portugal Adecco Tempo inteiro

    Italian | Collections (Financial Representative) ******** Porto Finanças, Contabilidade, Auditoria Ref: ******** Are you looking for an opportunity in finance and collections? Are you ambitious and looking for a career with the possibility of progression? If so, this could be the perfect opportunity for you We are currently looking for a Italian...


  • Porto, Portugal Adecco Recursos Humanos Tempo inteiro

    DescriptionWe are looking for someone with great communication skills that is going to prepare customs entry documentation and check if they are completed correctly and also contact customers to provide any help needed.Requirements- English (C1) + Italian...


  • Porto, Portugal Elementis Global Tempo inteiro

    About Us Elementis is a global specialty chemical company, with 1,300 employees operating 17 manufacturing sites across the globe. At Elementis, we bring a distinctive combination of expertise, innovation, and teamwork to every formulation challenge. We create high-value specialty additives that enhance the performance of our customers' products and make a...


  • Porto, Portugal Fedex Tempo inteiro

    - We have an exciting opportunity for you to join our team as a Customer Financial Services Cash Apps Representative.We are looking for CFS Representative with detailed experience in finance collections and invoice disputes.Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with...


  • Porto, Portugal Elementis Plc Tempo inteiro

    About UsElementis is a global specialty chemical company, with 1,300 employees operating 17 manufacturing sites across the globe. At Elementis, we bring a distinctive combination of expertise, innovation, and teamwork to every formulation challenge. We create high-value specialty additives that enhance the performance of our customers' products and make a...


  • Porto, Portugal Elementis Plc Tempo inteiro

    .About UsElementis is a global specialty chemical company, with 1,300 employees operating 17 manufacturing sites across the globe. At Elementis, we bring a distinctive combination of expertise, innovation, and teamwork to every formulation challenge. We create high-value specialty additives that enhance the performance of our customers' products and make a...