German Customer Care In Athens

4 semanas atrás

Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

German Customer Care in AthensAre you a German speaker?
Would you like to work for an innovative tech company in Greece?
We offer you an exciting position with great benefits and career opportunities in sunny Athens
We are looking for German speakers to provide high-quality customer service for a prime marketing platform.
If that sounds interesting to you, read on and applyGerman Customer Advisor for prime tech company in GreeceThe Company:Work for the provider of a multi-loyalty program and a multichannel marketing platform.
It allows customers to collect points from companies and marketplaces offline, online, and on the move and redeem these for vouchers, rewards, frequent flyer miles or donate them to charity projects.Your Profile:- Proficient in German and fluent in English (B2)- Excellent communication and interpersonal skills- Passionate of finance and banking- Good MS Office skills- Flexibility to work in rotating shifts- Customer orientation- Ability to multitask, prioritize, and manage time effectively- Holder of valid Passport ID and a yellow card (for UE citizens) or a valid residence permit (for non UE citizen)- Holder of AMKA, AFM, and Greek IBAN number (or of another country of the UE)Benefits:- Competitive salary- Possibilities to join the international mobility program- Join a dynamic work environment- Work from a brand-new office in Athens- Full initial training for all new employees- 3 euros per working day in meal vouchers- Private health insurance from day one- Performance bonusRelocation bonus (only for candidates coming from abroad):- Welcome bonus and UP Hellas card after completing one month of contract- 1 month of paid accommodation in Airbnb- One way paid ticket to Athens- Taxi from the airport to the Airbnb / accommodationYour Responsibilities:- Management of incoming calls- Diagnosis and analysis of issues encountered by the clients- Build relationships of trust through open and interactive communication- Identify and assess customers' needs to achieve satisfaction- Provide accurate, and complete information by using the right methods/tools- Log and analyse technical service inquiries and identify trends- Follow communication procedures, guidelines and policiesAre you interested in working for an innovative, technology driven company based in the capital of Greece?
Don't miss this chance to work in a dynamic and multilingual team
Kick-off your career in Athens, start a new lifestyle while discovering the birthplace of Western civilization

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