Application Manager

3 semanas atrás

Lisboa, Portugal Hays Tempo inteiro

Your New Role Step into the role of an Application Manager within the GIT Application Management Team, where you will be entrusted with the comprehensive care and governance of software applications. Initially focusing on the MasterControl Corporate App, your role will evolve to include a broader array of applications transitioning under the team's purview.
Responsibilities
Partner with IT teams and external vendors to tailor applications that fulfil organisational needs. Manage user accounts, conduct periodic reviews, and handle e-signature password issues. Monitor systems for errors and implement minor configuration adjustments as requested by Business Process Experts. Maintain oversight of application interfaces. Conduct regular meetings with the Master Control Technical Account Manager to foster ongoing system and support process enhancements. Document incident resolutions for future reference and provide training to key-users/Business Process Experts. Reports on technical developments for service owners, end-users, and stakeholders, play a crucial role in the IT department. The Application Manager is instrumental in ensuring the smooth and secure operation of software applications, contributing significantly to the organization's success.
Your New Company Join a pharmaceutical titan, a global leader in pain management and related diseases, with a commercial presence in 28 locations and 5 manufacturing sites. With a revenue increase to €1.7 billion in 2022 and a dedicated workforce of 4,400 employees, our client stands at the forefront of the industry.
What You Will Need to Succeed
A bachelor's degree in computer science, IT, business administration, or a related field. Familiarity with software development life cycles. Experience with Master Control software is advantageous. Proficiency in IT Service Management processes and tools like iVanti, ServiceNow, or similar. Helpdesk experience is a plus. Exceptional communication skills for both technical and non-technical collaboration. Adept at dissecting complex issues and forging solutions. Align IT services with business objectives. Commitment to delivering top-tier IT services. Flexibility to navigate changing business and tech landscapes. Fluency in English is required; Spanish and German are beneficial. What the Company Can Offer You Be part of a dynamic, fast-paced team in a leading sector company, offering a chance to work on highly recognised projects. Enjoy an excellent work environment and continuous learning opportunities with technology certifications. Embrace opportunities for career development and evolution. Benefit from a hybrid work model, blending in-office and remote work. Who we are I am a Team Manager for IT Recruitment focused on permanent roles in Lisboa. I help professionals develop their careers and ensure that organizations are supported by the best talent.
In today's market, there are no limits to technological talent and no limits to the pace of change for companies. We have built a leading human network in this digital age. Our mission is to meet your aspirations in the sense of working together and successfully combining the best professionals with companies.
The relationships we establish with professionals and our many years of market experience allow us to share global and current insights. So, if you are looking for a new challenge or if you are recruiting for your team, talk to us.
Because at Hays we work for your tomorrow.

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