Gbs Director Customer Admin Services

1 semana atrás

Lisboa, Portugal Büscher Garten & Landschaftsbau Tempo inteiro

.Essity B 278.6 (-1.1 SEK) on 16-Jun-2024 17:29 Are you ready to join a global company with a strong mission to improve the quality of life for people around the world through its innovative products? If so, we invite you to consider becoming our next Customer Admin Services Director. One of the larger administrative organizations within Essity is now having an exciting opening for C ustomer A dmin S ervices. The position has a great combination of line management responsibilities, tactical operational work and strategic planning and execution. You will be part Global Business Services (GBS) Leadership team. GBS delivers sustainable business value to Essity and our customers by driving group wide operational efficiencies and compliance control. This global organization supports all Business Units and Global Units within Essity Europe and Americas. GBS is a global and diverse organization with 1, 2 00 employees, located in over +40 countries worldwide. About the Role As the Customer Admin Services Director, you'll lead and develop an assigned team within Customer Admin Services. Your responsibilities will include enhancing efficiency, optimizing structure, and fostering a collaborative culture. You'll play a crucial role in ensuring excellent day-to-day service delivery for the global CAS area by implementing continuous improvement, service management, performance management, and efficient operational processes. Always keeping stakeholders and customers at the center, you'll engage with them to find effective and efficient solutions. We're looking for people who embody our values, not afraid to challenge, innovate, experiment, and move at a fast pace. If this is you, we love to talk What You Will Do You'll be involved in cross-functional and service area activities, such as implementation of the service management model and new ways of working. Your expertise will contribute to the service management framework and requirements within the tools and automation space. Tracking performance metrics, target settings, and reporting will be essential to ensure services are delivered at the right level. Collaborating with Business Units, global and c orporate functions, you'll explore ways to create additional value for the corporation by building and improving end-to-end processes and services. Your role may also involve supporting global initiatives and projects, managing key stakeholders, and maintaining a strong governance structure. Bachelor's or M aster's degree in finance, b usiness, or equivalent Minimum 10+ years of experience across different business areas. Preferably experience in accounts receivable a nd customer administration

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