Croatian-English Travel Customer Service In Support Of
2 semanas atrás
.Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.
As a Croatian-English Travel Customer Service in support of Booking.Com working on site in Athens, Greece, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be DoingLooking to build your career in the travel industry?
Whether it's getting answers for customers quickly, consulting on products or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.During a Typical Day, You'llAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesBe the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.Provide accurate, valid, and complete information by using the right tools, methods, and processes.Ensure a high level of partner service and a positive partner experienceWhat You Bring to the RoleFluent in Croatian and EnglishHigh school diploma or equivalent6 months or more of customer services experienceRecognize, apply and explain your product or service knowledgeComputer savvyHigh speed internet in your quiet home work environmentGreece resident or ability to relocate and gain work authorization expediently to GreeceWhat You Can ExpectKnowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring minds25 days annual leave per yearExcellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro stationRelocation assistance availablePotential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every dayAnd yes...All the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise youA Bit More About Your RoleWe'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions.
We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers.
You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to a Team Lead
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Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiroBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Croatian-English Travel Customer Service in support of Booking.Com working on site in Athens, Greece, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and...
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