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Healthcare Advisor
4 semanas atrás
Healthcare Advisor (French C2 + English B2), BragaClient:SkillMatch Solutions
Location:Braga
Job Category:Other
EU work permit required:Yes
Job Reference:e22129dcd2b2
Job Views:5
Posted:11.02.2025
Expiry Date:28.03.2025
Job Description:Are you passionate about delivering exceptional customer experiences? Do you have a knack for solving problems while building positive relationships? Join our team as a healthcare advisor and help make a difference for our healthcare professionals by using cutting-edge software solutions.
This is your chance to thrive in a dynamic, collaborative environment and work with a global industry leader.
Why You'll Love This RoleSchedule: Work-life balance is key Enjoy Monday to Friday shifts (7:00 AM - 5:30 PM, rotational), with weekends off (Saturday & Sunday).Competitive Compensation:Base Salary: 830 EUR per 14 monthsPerformance Bonus: 140 EUR monthlyMeal Allowance: 7.23 EUR net/dayComplexity Bonus: 10 EUR monthlyCareer Growth: Receive comprehensive training and opportunities to work closely with sales, marketing, and product teams.Flexibility: After completing a six-month on-site period (permanent contract, subject to a three-month trial), you can choose between onsite work in Braga or remote work.What You'll Be DoingCustomer Support & Advisory: Provide professional assistance to healthcare professionals via phone, guiding them through software functionalities and answering incoming queries.Proactive Training: Educate clients on using our services effectively, ensuring they maximize the value of our products.Email Communication: Handle customer requests swiftly and efficiently through email, providing clear and thorough responses.Collaboration: Partner with internal teams like sales, marketing, and product development to guarantee a seamless client experience and complete satisfaction.What We're Looking ForLanguages: Proficiency in French (C2) and English (B2) is a must.Experience: While previous experience in a Contact Center or Customer Service role is a plus, we welcome motivated candidates with a customer-centric attitude.Skills: Strong communication abilities, problem-solving mindset, and adaptability to handle diverse customer needs.Why Join Us?At our company, you'll not only build your career but also play a vital role in improving healthcare services. We believe in empowering our employees, fostering growth, and celebrating diversity.
Workplace: Onsite in Braga with potential remote opportunities after 6 months.
Take the next step in your career journey and join a team where your contributions matter
APPLY TODAY and start making a difference
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