English Customer Support
1 semana atrás
.English IT Support - Full-Time Job | Fujitsu Portugal GDCFujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.Fujitsu's Global Delivery Centers (GDCs) are a network of state-of-the-art technology hubs in key locations across the globe. GDCs employ highly-trained, highly-motivated people who deliver a wide variety of services from a 24-hour multilingual service desk to specialist app services or data center management.We're a dynamic mix of agents and architects, technicians, and problem solvers. We come from diverse backgrounds and speak many different languages. Yet we share a culture that brings us together. Our Fujitsu GDCs are growing and fast and we need ambitious people who will grow with us.Come and work with usTo join our team in Portugal, we are now recruiting multilingual team members, fluent in English, to support the users who contact our service desk.We are looking for candidates passionate about technology and innovation, customer-oriented, with the ability to multi-task and with great organizational, communication and interpersonal skills.Join a multicultural, dynamic and enthusiastic team of over 1700 colleagues from all over the worldRole PurposeTo provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents.Key AccountabilitiesTechnical Capability: Works under supervision, supporting standard technical queries related to a single product/small set of products (e.G. Microsoft products, operating system, basic networking, PCs).Business Awareness: Develops an understanding of customer's environment and service delivery requirements to enable the delivery of a first-class service.Process: Documents actions taken in resolving routine customer enquiries ensuring established processes/systems are followed.Problem Solving: Takes ownership for listening to and understanding basic customer problems asking relevant questions to resolve typically known problems within required timescales. Knows when problems are 'beyond them' and escalates so they can be resolved.Service Level: Escalates issues as necessary to deliver required service level and meet or exceed customer expectation/SLAs. Monitors performance through statistical reporting and analysis.Team Working: Acts as a team player and is viewed by colleagues as a helpful and effective member of the team.Personal Development: Takes ownership of own development and has a development plan in place
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English Customer Support
4 semanas atrás
Braga, Portugal Fujitsu Tempo inteiro.English IT Support - Full-Time Job | Fujitsu Portugal GDC Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the...
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English Customer Support
4 semanas atrás
Braga, Portugal Fujitsu Tempo inteiroEnglish IT Support - Full-Time Job | Fujitsu Portugal GDC Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the...
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English Customer Support
4 semanas atrás
Braga, Portugal Fujitsu Tempo inteiro**English IT Support - Full-Time Job | Fujitsu Portugal GDC Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the...
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English Support Advisor
2 meses atrás
Braga, Braga, Portugal ManpowerGroup Portugal Tempo inteiroManpowerGroup is a company dedicated to people, providing the best experience in the employment industry. We are an innovative company with a vision towards the future. We are looking for motivated candidates who want to live this experience. Join this journey with us.ManpowerGroup is recruiting a Customer Support Agent fluent in English for Braga city to...
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Technical Support Advisor
4 meses atrás
Braga, Portugal ManpowerGroup Tempo inteiroManpowerGroup is a multinational company known worldwide for making business more human. By choosing us, you are choosing to be part of a multicultural and dynamic team in a world of projects with the best brands on the market. Come and build your career with us! **THE ROLE** We are looking for a technical support consultant (English speaking) to work in a...
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Customer Support German Market
4 meses atrás
Braga, Portugal KGR Tempo inteiroWe are recruiting for an international company a German speaking Customer service Agent, **Remote possible** **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery...
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Customer Support Dutch Speaking
4 meses atrás
Braga, Portugal KGR Tempo inteiroWe are recruiting for an international company a Dutch speaking Customer service Agent, Hybrid position in Portugal **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery...
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English Technical Support Advisor
2 meses atrás
Braga, Portugal Manpowergroup Portugal Tempo inteiroManpowerGroup is a company dedicated to people, providing the best experience in the employment industry. We are an innovative company with a vision towards the future. We are looking for motivated candidates who want to live this experience. Join this journey with us.ManpowerGroup is recruiting a Customer Support Agent fluent in English for Braga city to...
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French Customer Support Agent
3 semanas atrás
Braga, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support ? Would you like to join one of the top BPO companies in Braga? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.Your...
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French Customer Support Agent
3 semanas atrás
Braga, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support ? Would you like to join one of the top BPO companies in Braga? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.Your...
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French Customer Support Agent
3 semanas atrás
Braga, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support ? Would you like to join one of the top BPO companies in Braga? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.Your...
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Technical Support Advisor English Braga Ref: 748596
2 semanas atrás
Braga, Portugal ManpowerGroup Tempo inteiroManpowerGroup is a multinational company known worldwide for making business more human. By choosing us, you are choosing to be part of a multicultural and dynamic team in a world of projects with the best brands on the market. Come and build your career with us! **THE ROLE** We are looking for a technical support consultant (English speaking) to work in a...
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French Customer Support Agent
3 meses atrás
Braga, Portugal Cross Border Talents Tempo inteiroFrench Customer Support Agent Location: Braga, Portugal Position Type: Full-time, On-site Contract: Permanent Are you fluent in French and passionate about delivering top-notch customer service?Join our vibrant team in Braga and embark on a rewarding career with opportunities for growth and development.About Us: We are a dynamic and forward-thinking company...
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French Customer Support Agent
3 meses atrás
Braga, Portugal Cross Border Talents Tempo inteiroFrench Customer Support AgentLocation: Braga, PortugalPosition Type: Full-time, On-siteContract: PermanentAre you fluent in French and passionate about delivering top-notch customer service? Join our vibrant team in Braga and embark on a rewarding career with opportunities for growth and development.About Us:We are a dynamic and forward-thinking company...
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French Customer Support Agent
3 meses atrás
Braga, Portugal Cross Border Talents Tempo inteiro.French Customer Support Agent Location: Braga, PortugalPosition Type: Full-time, On-siteContract: Permanent Are you fluent in French and passionate about delivering top-notch customer service? Join our vibrant team in Braga and embark on a rewarding career with opportunities for growth and development. About Us: We are a dynamic and forward-thinking company...
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Braga, Portugal Cross Border Talents Tempo inteiroJoin our client's team in Braga, a city known for its rich history, stunning architecture, and charming atmosphere The project you will work for is a leading global home furnishings retailer, committed to providing exceptional service and innovative products to customers worldwide.We pride ourselves on our dedication to quality, sustainability, and...
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Braga, Portugal Cross Border Talents Tempo inteiroJoin our client's team in Braga, a city known for its rich history, stunning architecture, and charming atmosphere. The project you will work for is a leading global home furnishings retailer, committed to providing exceptional service and innovative products to customers worldwide. We pride ourselves on our dedication to quality, sustainability, and...
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French Customer Support Agent
3 semanas atrás
Braga, Portugal Cross Border Talents Tempo inteiro.French Customer Support AgentLocation: Braga, PortugalPosition Type: Full-time, On-siteContract: PermanentAre you fluent in French and passionate about delivering top-notch customer service? Join our vibrant team in Braga and embark on a rewarding career with opportunities for growth and development.About Us:We are a dynamic and forward-thinking company...
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French-Speaking Customer Support Advisor
3 semanas atrás
Braga, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Join our client's team in Braga, a city known for its rich history, stunning architecture, and charming atmosphere The project you will work for is a leading global home furnishings retailer, committed to providing exceptional service and innovative products to customers worldwide. We pride ourselves on our dedication to quality,...
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English Support Advisor
3 meses atrás
Braga, Portugal ManpowerTBO Tempo inteiroManpowerGroup is recruiting a Customer Support Agent fluent in English for Braga city to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will answer queries by phone. What we are looking for: - Superb written and oral communication skills in English (C1/C2 level); - Ability...