German Customer Support Specialist In Porto

3 semanas atrás

Porto, Porto, Portugal Tn Portugal Tempo inteiro

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German Customer Support Specialist in Porto (B2 Level), PortoClient:Cross Border Talents
Location:Porto, Portugal
Job Category:Other
EU work permit required:Yes
Job Reference:ad32b9c5c076
Job Views:4
Posted:21.02.2025
Expiry Date:07.04.2025
Job Description:Kickstart Your Career as a Customer Success Specialist Join a dynamic team where creativity, teamwork, and adaptability drive success in a fast-paced environment. If you're looking for the next step in your professional journey, this opportunity is for you
About Us: We are committed to delivering top-tier service to our clients and their customers. With a passion for innovation and a focus on excellence, our team continues to grow and succeed.
Role Overview: As a Customer Success Specialist, you will be the main point of contact for clients, ensuring smooth interactions and problem resolution. Your dedication to personalized service will help maintain our reputation for outstanding support.
Key Responsibilities: Customer Interaction: Assist clients via phone, email, and chat, delivering efficient and thoughtful solutionsTailored Support: Understand customer needs and provide customized resolutions that exceed expectationsTeamwork & Collaboration: Work closely with colleagues to quickly resolve issues and enhance the customer journeyData Management: Maintain accurate customer records to ensure seamless service deliveryOutstanding Service: Build trust and loyalty through high-quality interactions and exceptional supportRequirements: Proficiency in German (B2 level)Proficiency in English (C1 level)EU citizenship or a Portuguese residency cardAt least one year of experience in Customer Support or a related role.Strong analytical, leadership, and communication abilitiesDesire to learn and advance in the fieldBenefits: Competitive Salary: Your expertise and dedication are rewardedMeal Allowance: Daily support during your work hoursCollaborative Team: Be part of a communicative and supportive work environmentRelocation Assistance: Smooth transition support for your moveOnsite Work Environment: Be part of a supportive and communicative teamReady to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career

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